Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

KERRI PESCE

Summary

Detail-oriented Business Administration major (3.3 GPA) currently attending Upper Iowa University, with 6.5+ years of work experience. Aiming to leverage a proven knowledge of conflict resolution, customer communications, and customer service skills to successfully fill the Claims Resolution role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Commercial Liability Adjuster

American Claims Management Services
03.2023 - Current
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Prepared summaries of damage, payments, and policy coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Negotiated Auto, General Liability, and Property settlement agreements to resolve disputes.

LITIGATION EXAMINER

GEICO
01.2015 - Current
  • Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio
  • Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies
  • Resolve complex, severe exposure claims, using high service oriented file handling
  • Pay and process claims within designated authority level
  • Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.

Education

Bachelor of Science (B.S.) Business Administration -

UPPER IOWA UNIVERSITY
Fayette, IA
05.2024

Associate in Arts (A.A.) General Psychology -

COLLIN COLLEGE
Plano, TX
05.2014

Skills

  • Claims File Management Processes
  • Data Analysis
  • Microsoft Word
  • Database Management
  • Medical Terminology
  • Report Writing
  • Litigation Resolution
  • California, Texas, Massachusetts, and Florida Claims Adjuster License

Certification

Adjuster - All Lines License

Six Sigma Yellow Belt

References

References available upon request

Timeline

Commercial Liability Adjuster

American Claims Management Services
03.2023 - Current

LITIGATION EXAMINER

GEICO
01.2015 - Current

Bachelor of Science (B.S.) Business Administration -

UPPER IOWA UNIVERSITY

Associate in Arts (A.A.) General Psychology -

COLLIN COLLEGE

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