medical billing
Kerri Petersen
FreedomCare
23 Picket Lane,NY
7
years of professional experience
Insurance professional with strong background in verifying insurance coverage and benefits. Skilled in navigating complex systems, resolving discrepancies, and ensuring accurate information. Known for excellent team collaboration and adaptability to changing needs. Efficient in communication, problem-solving, and maintaining high standards for quality and results.
Work History
Home Health Aide
3 Years 9 Months- Implemented individualized care plans to enhance overall client well-being and satisfaction.
- Assist with bathing, grooming, dressing, toileting, and feeding
- Performing basic housekeeping chores, such as vacuuming, doing laundry, dusting and washing dishes, laundry and linen changes.
- Grocery shopping and preparing meals, according to client's preferences and individual dietary needs and restrictions. Also running any errands needed
- Scheduling medical appointments and providing transportation services as needed
- Assist with transfers, walking, and turning/repositioning patients, often using mechanical lifts.
- Check vital signs (pulse, temperature, respiration rate) and monitor physical/mental health status.
- Remind clients to take medications at scheduled times or Administering medications and providing other basic health supports.
- Providing companionship through conversation and activities.
- Keeping accurate records of services performed, patient's health status and hours worked.
Insurance Verification Specialist
3 Years 7 Months- Processed patient billing inquiries and resolved discrepancies efficiency.
- Maintained accurate records in electronic health record (EHR) systems.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
- Provided exceptional customer service, handling sensitive patient situations with professionalism and empathy.
- Processed insurance authorization requests efficiently, ensuring compliance with company policies.
- Resolved discrepancies in authorizations by analyzing patient information and insurer requirements.
Education
Medical Billing - Medical Billing
Medical Assistant - Medical Assistant
Skills
Organizational skills
Strong analytical skills
Strong empathy
Medical terminology knowledge
Multitasking
Insurance verification
Customer service
Claims processing
Data entry proficiency
Decision-making
HIPAA compliance
Customer engagement
Medical billing expertise
Patient account management
Relationship building
Team collaboration
Records organization and review
Attention to detail
Verbal and written communication
Timeline
Home Health Aide
FreedomCare
09.2022 - CurrentRead More
Insurance Verification Specialist
Island OBGYN
11.2019 - 06.2023Read More
Brandford Hall Career
Medical Billing from Medical Billing
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Brandford Hall
Medical Assistant from Medical Assistant
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