Kerriann Beyer
Seaford,DE
Summary
Administrative Assistant with five years experience in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
TidalHealth Nanticoke
Seaford, DE
03.2021 - Current
- Oversee the scheduling and coordination of appointments for patients for multiple providers.
- Streamline filing systems to enhance accessibility of patient records.
- Facilitate billing processes through verification of insurance information, complete authorizations and claims processing.
- Streamline interdepartmental communication to optimize workflow efficiency.
- Manage phone system to efficiently route calls and deliver messages to staff.
- Ensure confidentiality of sensitive information through strict adherence to privacy policies and implementation of secure filing systems.
- Execute exceptional customer service by providing timely responses to client inquiries and effectively addressing concerns.
- Ensure precise record-keeping through meticulous data entry and database management.
- Assist executive staff by scheduling meetings. Complete staff schedules. Process payroll accurately and timely.
- Train new administrative staff on office protocols and software applications to ensure operational consistency.
Certified Pharmacy Technician
Seaford Pharmacy
Seaford, DE
03.2018 - 03.2021
- Assisted customers by answering multi-line phone system. Provided information and support to resolve inquiries. Maintained a positive and professional demeanor during interactions.
- Assisted healthcare providers, insurance companies, and patients through in-person interactions, email correspondence, fax communications, and telephone calls.
- Calculated dosages and dispensed medications. Assisted in preparing prescription labels. Filled prescriptions approved by pharmacist.
- Utilized pharmacy computer system to retrieve prescription details, including patient and prescriber information, drug selection, and insurance billing.
- Ensured adherence to FDA compliance standards and regulations.
- Oversaw medication inventory management processes to ensure optimal stock levels.
- Managed cash register operations and ensured accurate financial transactions.
Clinical Support Tech
Nanticoke Memorial Hospital
Seaford, DE
04.2017 - 06.2018
- Responded to patient call signals, including lights, bells, and intercom systems, to assess and address patient needs.
- Recorded and communicated patient behavior observations, complaints, and physical symptoms to nursing staff.
- Monitored and documented food and liquid intake alongside urinary and fecal output, ensuring accurate reporting to medical and nursing staff.
- Facilitated patient mobility and independence by assisting with daily living activities, including bed transfers, bathing, dressing, toileting, and ambulation.
- Monitored and documented vital signs, including temperature, blood pressure, pulse, and respiration rate, as directed by medical and nursing staff.
- Assisted in performing EKGs and removing IVs to support patient care.
Education
Associate of Science - Health Sciences
Ultimate Medical Academy
Tampa, FL04.2018
High School Diploma - General Studies
Sussex Technical High School
Georgetown, DE05.2008
Skills
Customer service
Microsoft Office
Time management
Problem solving
Critical thinking
Attention to detail
Teamwork
Multi-tasking
Scheduling and organization
Medical & Pharmaceutical terminology
Timeline
Administrative Assistant
TidalHealth Nanticoke
03.2021 - Current
Certified Pharmacy Technician
Seaford Pharmacy
03.2018 - 03.2021
Clinical Support Tech
Nanticoke Memorial Hospital
04.2017 - 06.2018
Associate of Science - Health Sciences
Ultimate Medical Academy
High School Diploma - General Studies
Sussex Technical High School