Kerriann Knopp
Fulton,NY
Summary
The majority of my work history has been in banking, but I am striving to get into human services or something more in line with my college education. I am 9 credits shy of my Psychology Bachelors with plans to finish this degree in the fall. From there, I hope to get into a masters program and continue to pursue roles in Human Services.
Overview
9
9
years of professional experience
Work History
Home Equity Processor and Closer 1
AmeriCU Credit Union
7446 Oswego Road Liverpool NY
06.2023 - Current
- Processed home equity loan applications, ensuring compliance with regulatory standards and credit union policies.
- Collaborated with underwriters to resolve discrepancies and expedite loan processing timelines.
- Maintained accurate records in loan origination system, facilitating seamless communication among team members.
- Provided exceptional customer service by addressing borrower inquiries and fostering positive relationships throughout the lending process.
- Responsible for time management and ensuring files were up to date and applicants were regularly contacted
Universal Bank
Fulton Savings Bank
Fulton, NY
12.2018 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Facilitated customer transactions, ensuring accuracy and efficiency in processing deposits and withdrawals.
- Monitored account activity for compliance, identifying potential fraud or discrepancies proactively.
Staffing Clerk
Price Chopper
Fulton, NY
12.2016 - 03.2019
- Processed employee onboarding and orientation paperwork efficiently.
- Coordinated communication between departments regarding staffing needs.
- Conducted regular audits of personnel files to ensure compliance with regulations.
- Facilitated smooth onboarding processes for new hires, coordinating orientation sessions and preparing necessary documentation.
- Assisted in maintaining accurate employee records using HR management systems.
Education
Psychology
State University of New York
NYSkills
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Organization
- Data entry
- Task prioritization
Timeline
Home Equity Processor and Closer 1
AmeriCU Credit Union
06.2023 - Current
Universal Bank
Fulton Savings Bank
12.2018 - 05.2023
Staffing Clerk
Price Chopper
12.2016 - 03.2019
Psychology
State University of New York