Kerrie Buess
Great Bend
Summary
Dedicated Waiver Manager, MHIT Liaison, with proven abilities in team leadership, conflict resolution, and customer service. I am competent and versatile at mentoring staff and facilitating collaboration to enhance client care and operational efficiency.
Overview
15
15
years of professional experience
Work History
Waiver Manager, MHIT Liaison for Stafford Schools
The Center for Counseling and Consultation
Great Bend, KS
02.2018 - Current
- Manage daily operational activities to maintain compliance with established organizational policies and regulatory standards.
- Mentoring staff to enhance professional skills and improve team performance through structured feedback sessions.
- Facilitate scheduling and client intake procedures to improve operational effectiveness.
- Collaborate with external partners to enhance resource availability, supporting comprehensive client services.
- Facilitate collaborative meetings among diverse teams to enhance client care strategies and achieve organizational goals.
- Motivate co-workers to be productive and engaged in work.
- Coordinate and prioritize tasks to consistently meet established deadlines.
- Cultivate a professional, organized, and safe environment for employees and patrons.
- Promote customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Watch Commander
Barton County Sheriff's Office
Great Bend, KS
01.2011 - 03.2017
- Supervised daily operations of law enforcement personnel in the Detention Center, ensuring adherence to protocols and procedures.
- Supervised inmates inside the jail, during booking an release processes, as well as, transporting inmates to and from court, medical evaluations and to and from other facilities.
- Mentored junior officers in advanced law enforcement techniques, promoting skill development and operational readiness.
- Coordinated emergency response efforts during critical incidents, enhancing team effectiveness and public safety.
- Assisted in performance evaluations for officers, providing feedback and support for professional development.
- Increased officer safety by conducting thorough risk assessments and implementing appropriate safety measures.
- Established clear expectations for officer conduct, fostering a culture of professionalism within the watch team.
- Mentored junior staff members by sharing knowledge learned from years of experience, promoting career development opportunities within the department.
Education
Associate of Science -
Great Bend High School
Great Bend KS06-1986
Associate of Science - CNA/CMA/EMT-B
Barton County Community College
Great Bend KS05-2008
No Degree - Psychology, Sociology, Justice Studies
Fort Hays State University
Hays, KS1998
Associate of Science - Law Enforcement Training
University of Kansas Law Enforcement Training Center
Yoder KS06-1998
Certification - Child Injury And Death Investigations
Public Agency Training Council
Denver, CO04-2001
Certification - Investigations
University of Missouri
Columbia, Missouri, MO01-2001
Certification - Basic Case Managment Training
State Training
Dodge City, KS10-2001
Certification - Children's Case Management
State Training Coordinator
Salina KS05-2018
Skills
- Client support
- Collaborative team management
- Effective time management
- Decision-making
- Clear and concise communication
- Critical thinking for problem-solving and conflict resolution
- Documentation and reporting
- Cultivating strong partnerships
Timeline
Waiver Manager, MHIT Liaison for Stafford Schools
The Center for Counseling and Consultation
02.2018 - Current
Watch Commander
Barton County Sheriff's Office
01.2011 - 03.2017
Associate of Science -
Great Bend High School
Associate of Science - CNA/CMA/EMT-B
Barton County Community College
No Degree - Psychology, Sociology, Justice Studies
Fort Hays State University
Associate of Science - Law Enforcement Training
University of Kansas Law Enforcement Training Center
Certification - Child Injury And Death Investigations
Public Agency Training Council
Certification - Investigations
University of Missouri
Certification - Basic Case Managment Training
State Training
Certification - Children's Case Management
State Training Coordinator