Kerrieka Clarke

Summary

Results-driven professional with entrepreneurial and management experience. Cultivates strong relationships with teams and clients while overseeing administrative and sales functions. Demonstrates decisive judgment and business acumen to achieve organizational objectives.

Overview

years of professional experience

years of post-secondary education

Work History

Business Owner

Scooper of pooper

Upper Marlboro

01.2024 - Current

Oversaw daily operations of the business and provided guidance to staff.
Managed daily operations, enhancing service delivery and customer satisfaction.
Trained and supervised staff, improving adherence to best practices for waste removal.
Developed customer relationships through effective communication and service.
Handled customer inquiries, resolving issues to maintain high service standards.
Performed quality checks to maintain high standards of cleanliness.
Implemented scheduling systems to optimize staff assignments and routes.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Kept records for production, inventory, income, and expenses.

Delivery Driver

Amazon

Upper Marlboro

01.2019 - 01.2022

Delivered packages efficiently across designated routes to ensure timely service.
Maintained vehicle cleanliness and conducted routine maintenance checks to ensure reliable operation.
Communicated with dispatch to confirm delivery schedules and update on traffic conditions, enhancing route efficiency.
Followed safety protocols to secure packages and minimize delivery risks.
Navigated using GPS technology to optimize delivery routes and reduce delays.
Documented delivery issues and collaborated with customer service to resolve problems promptly.

Property Manager

Yard international llc

Bowie

06.2013 - 01.2022

Managed tenant relations and resolved inquiries to enhance property satisfaction.
Coordinated maintenance schedules to achieve timely repairs and property upkeep.
Oversaw lease agreements and ensured compliance with regulations.
Conducted property inspections to maintain quality standards and safety.
Facilitated effective communication between tenants and service providers to streamline service delivery.
Organized property marketing strategies to attract potential renters.
Inspected properties regularly to identify deficiencies and schedule repairs.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.

Education

Bachelor of Science - Business Administration And Management

Bowie State University

Bowie, MD

06.2005 - 06.2008

Skills

Operations management
Business development
Customer relationship management
Financial analysis
Compliance management
Inventory management

Scheduling optimization
Staff training
Leadership development
Problem solving
Effective communication

References

References available upon request.

Timeline