Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Program/Project Coordinator
1 Year 6 Months
Office of the County Engineers | 02.2025 - Current
Serve as primary liaison between the County Engineer’s Office, County Attorney’s Office, and external stakeholders to streamline communication and manage legal compliance processes.
Oversee QA/QC document pipelines prepared for Commissioners Court presentation, maintaining strict data accuracy, confidentiality, and regulatory compliance.
Monitor, track, and follow up on active litigation matters to ensure timely task completion and cross-departmental alignment.
Prepare executive reports, high-level summaries, and comprehensive meeting agendas for department leadership and decision-makers.
Cashier Team Lead
1 Year 6 Months
Academy Sports + Outdoors | 08.2023 - 02.2025
Supervised daily cashier operations to ensure smooth transactions and efficient customer service.
Trained new cashiers on checkout procedures, promoting adherence to company policies and best practices.
Conducted regular audits of cashier performance, providing feedback for continuous improvement and training needs.
Customer Experience Manager
4 Years 11 Months
Brookshire's Grocery | 09.2018 - 08.2023
Conducted regular performance reviews with team members, fostering professional growth and development.
Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Facilitated orientation sessions, ensuring clarity on company policies and culture.
Put together employee files and collected required digital or physical information to meet requirements.
Education
Bachelor of Arts - Political Science
University of Louisiana At Monroe | Monroe, LA | 05-2024