Kerrington Blow
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Program/Project Coordinator
The Office of the County Engineers
2025.02 - Current
- Prepare executive summaries and comprehensive operational reports to guide department leadership in strategic decision-making.
- Oversee QA/QC document pipelines to ensure strict data accuracy, information confidentiality, and regulatory alignment for leadership presentations.
- Monitor and track legal matters and active litigation tasks to drive cross-departmental alignment and timely project completion.
- Serve as the primary administrative liaison between executive offices and external stakeholders to streamline communications and ensure legal compliance.
Cashier Team Lead
Academy Sports and Outdoors
2023.06 - 2025.02
- Supervised front-end cashiers, ensuring smooth register coverage and prompt customer service.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Conducted routine audits of employee performance, delivering constructive feedback and targeted training to support continuous professional growth.
- Resolved complex customer and internal inquiries efficiently, fostering a positive workplace and customer experience environment.
Customer Experience Manager
Brookshire's Grocery
2018.09 - 2023.06
- Coordinated onboarding and offboarding processes, ensuring accurate documentation and timely system updates.
- Scheduled interviews, coordinated candidate communications, and supported hiring workflow across departments.
- Supported employee relations, cultivating retention with a welcoming and inclusive work culture.
- Coordinated with store leadership to address recurring service issues and workflow barriers.
Education
MBA - Concentration in Human Resources Management
Louisiana State University - Shreveport
Shreveport, LA2028-05
Bachelor of Arts - Political Science
The University of Louisiana At Monroe
Monroe, LA2024-05
Skills
- Problem-solving
- Attention to detail
- Employee training
- Data interpretation
- Time management
- Conflict resolution
Timeline
Program/Project Coordinator
The Office of the County Engineers
2025.02 - Current
Cashier Team Lead
Academy Sports and Outdoors
2023.06 - 2025.02
Customer Experience Manager
Brookshire's Grocery
2018.09 - 2023.06
MBA - Concentration in Human Resources Management
Louisiana State University - Shreveport
Bachelor of Arts - Political Science
The University of Louisiana At Monroe