Kerry Cabello
Lubbock
Summary
A decade of experience in office administration and bookkeeping. Experienced with handling money and maintaining accounts. Flexible with learning new programs, including assisting geologists with mapping contamination sites with the New Mexico's Environment Department.
Overview
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Front End
Walmart
Lubbock
11.2025 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Oversaw cashier operations and addressed customer concerns to ensure a positive shopping experience.
- Completed day-to-day duties accurately and efficiently.
Customer Service/Call Center
VXI
Lubbock
09.2023 - 12.2025
- Acted as a customer service representative for Hertz Roadside Assistance, adeptly handling complaints and devising solutions to restore customer mobility.
- Addressed customer concerns to ensure timely solutions. to facilitate quick return to the road.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Market Counter Specialist
United supermarket
Lubbock
07.2021 - 02.2023
- Presented fresh fish and meat to customers, using precise trimming and cutting techniques to enhance product appeal.
- Maintained fresh department displays and shelf merchandising standards.
- Rotated inventory to support product freshness and quality.
- Supported United Supermarkets guests with friendly service and product guidance.
Quotations Specialist
Nexgen Lighting solutions
Lubbock
05.2018 - 11.2019
- Ensured accurate inclusion of all necessary lighting components in quotations, improving quote reliability.
- Generated comprehensive lighting quotes for commercial projects in West Texas, enhancing client understanding of project costs.
- Placed time-sensitive orders and monitored shipping statuses, ensuring customers received timely updates on material availability.
Quotations Specialist
Electracom Supply
Lubbock
08.2015 - 04.2018
- Verified cost accuracy and ensured project suitability against specified requirements.
- Facilitated project handoffs to the sales team post-job award, ensuring effective execution.
- Facilitated project handoffs to the sales team post-job award, ensuring effective execution.
Branch Assistant
Wesco Distribution
Lubbock
06.2008 - 05.2015
- Delivered exceptional customer service alongside operations manager and regional operations leaders, enhancing client satisfaction.
- Supported new and established electrical contractors to secure and retain business, contributing to client loyalty.
- Verified purchase order requirements for vendor order fulfillment.
- Supported internal audit compliance and investigated tax and freight claims.
- Facilitated corporate financial services with accounting resolutions while ensuring compliance with corporate standards.
Education
Legal Assistant Diploma -
International Business College
Lubbock 06.2005 - 01.2007
Skills
- Customer service
- Call center experience
- Live customer interaction
- Customer support
- Technical support
- Order processing
- Customer relations
- Client assistance
- Issue resolution
- Attention to detail
- Problem solving
- Problem resolution
- Data entry
- Data management
- Inventory tracking
- Purchase orders
- Supplier communication
- Research
- Analytical thinking
- Time management
- Time organization
- Task management
- Organizational effectiveness
- Team collaboration
- Conflict resolution
- Self-Directed
- Tech learning
- Computer skills
- Microsoft office
- Communication skills
- Verbal communication
- Clear communication
- Adaptability
- Employee onboarding
- Self-Directed
- Employee onboarding
- Verbal communication
Timeline
Front End
Walmart
11.2025 - Current
Customer Service/Call Center
VXI
09.2023 - 12.2025
Market Counter Specialist
United supermarket
07.2021 - 02.2023
Quotations Specialist
Nexgen Lighting solutions
05.2018 - 11.2019
Quotations Specialist
Electracom Supply
08.2015 - 04.2018
Branch Assistant
Wesco Distribution
06.2008 - 05.2015
Legal Assistant Diploma -
International Business College
06.2005 - 01.2007