Kerry Gabriel
San Antonio
Summary
Experienced computer network administrator with CCNA certification. Well-versed in IT support, network security and working knowledge in Python for data analytics. Focused technical leader that delivers consistent and professional work. Highly capable in multitasking and commended for mindfulness in tasks. Eager to expand current skills and gain new ones, particularly in Python, Java Script, and HTML.
Technology Summary
Programming: Python and C++
Software: Remote Desktop Utility, MacAfee, MS Office Suite (Access, Word, Excel, PowerPoint, Project),
Systems: Microsoft Windows, Mac OSX, iOS, Linux
Overview
15
15
years of professional experience
Work History
Operations Manager
Block By Block
06.2022 - 06.2023
- Coordinated recruitment and selection of candidates
- Deployed resources to match changing needs
- Problem identification and solving to improve the quality of the program
- Reporting outcomes various channels
- Outstanding hands-on work managment
Operations Manager
Lulas Mexican Cafe
06.2008 - 05.2022
- Trained and hired new employees
- Ensured quality and efficient service
- Great communication skills
- Proven abilities to solve on the job problems with minimal down time
- Strong business acumen to understand financial statements and contributing factors.
Computer User Support Specialist
ACI Learning
10.2020 - 06.2021
- Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues
- Ensured physical security & common attacks while securing the wired and wireless local network
- Detected several types of compromises and understand penetration testing and vulnerability scanning concepts.
Network Admin
Rackspace Cloud
04.2014 - 06.2018
- Company
- Security functions for compliance with contracted service-level agreements
- Supported network setup and configurations
- Identified potential problems and opportunities, perceived the impact and the implications of decisions on other components of the organization
- Performed Security Incident Event Management (SIEM) console monitoring and correlation
- Assigned user access, setting permissions investigating issues, and restricting unauthorized personnel.
Education
Computer User Support Specialist -
ACI Learning
San Antonio, TXA+, Network+, Security + CCNA Certification -
Open Cloud Academy
San Antonio, TXSkills
- Troubleshooting Customer Service Network Security Call Center Triage Active Directory Ticketing
- System iCloud, Virtual Migrations Local & Network Printing Wired & Wireless Network
Timeline
Operations Manager
Block By Block
06.2022 - 06.2023
Computer User Support Specialist
ACI Learning
10.2020 - 06.2021
Network Admin
Rackspace Cloud
04.2014 - 06.2018
Operations Manager
Lulas Mexican Cafe
06.2008 - 05.2022
Computer User Support Specialist -
ACI Learning
A+, Network+, Security + CCNA Certification -
Open Cloud Academy
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