Years of professional warehouse experience
Kerry Jones
Senior Warehouse Lead
House Springs,MO
Summary
Looking for a Warehouse Management Position, Shipping & Receiving Lead, Logistics Management, or a Customer Satisfaction position. My extensive knowledge of how shipping and receiving in a warehouse environment and how it operates has given me an extensive skillset along with years of experience in customer service, sales, and product procurement. With 20-plus years of learning by doing, I'm ready to take on a leadership role, and in doing so, pass down the experience and leadership that's been acquired along the way. Still working towards a Bachelors Degree, but have several credit hours of coursework, such as Computer Science and Business Management, that's already been applied to current and previous jobs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
22
22
Work History
Senior Warehouse Associate (Warehouse Lead)
Central States Bus Sales Inc
Fenton, MO
10.2017 - Current
- Senior parts department employee
- Have trained and/or guided 3 new hires over last five years, and have trained and/or guided new hires from other company locations, some being senior managerial candidates
- Performed such duties as shipping/receiving, freight orders, tracking orders for customer inquiries, inventory control, ordering supplies, scheduling shipments, forklift operation, troubleshooting, use of ERP (Oracle- NetSuite), UPS, FedEx, customer service, warehouse maintenance/layout, perform safety checks, assembling parts for customers, inspection of inbound shipments for quality control, use of shop and power tools, and have assisted with IT issues in the parts department, such as testing new ERP and shipping profiles for senior management.
- On the logistics side of operations, scheduled shipments by sourcing different methods of shipping using either freight or courier companies, as well as getting the shipments out efficiently, economically, and in an expedited fashion.
- Worked with other departments to ensure warranty parts are received and shipped in good order, and that the service department got the materials they need quickly.
- As a team member of the safety committee, performed safety audits.
Powered Industrial Truck Operator/ Exports
Eaton
Ellisville, MO
09.2005 - 07.2017
- Shipping, receiving, inventory control/cycle counts, order troubleshooting, use of RF guns, parcel, international, and freight shipping, proper staging of outbound shipments (logistics), use of ERP (WMS/ SAP), end of shift paperwork/manifests, excel spreadsheets, use of several types of powered industrial equipment, lock-out tag-out training, OSHA training, industrial trash compactors, five 'S', and CPR/First Aid certification.
- Logistics involved when shipping international or freight shipments.
- Required safety recertification yearly as part of a safety committee.
- Cross-trained in order to learn multiple tasks typical of a warehouse environment.
Shipping and Receiving Clerk & Customer Satisfaction
Gateway CDI
St. Louis, MO
03.2000 - 06.2005
- Shipping/ Receiving: Shipping Parcel packages, forklift operation, inventory control, receiving purchased goods for inventory, assembly of kits/components for customers, some international shipping, participated on the safety committee, use of industrial embroidering machines, apparel preparation, labeling and packaging, and use of ERP (Sigma).
- Customer Satisfaction: Taking calls from customers for ordering, and handling customer issues (see below).
- Performed data entry for customer rewards program.
- Called vendors to follow up on purchases for sales/purchasing department, as well as filing invoices. Answered queries and expedited orders for customers such as Google, Edward Jones, and Anheuser-Busch
- Performed some secretarial work such as directing calls, faxing documents, and greeting clients.
Education
No Degree - Computer Science and Business Management
Jefferson College
Hillsboro, MONo Degree - Education
Southern Illinois University
Edwardsville, ILSkills
- Workforce Management
- Shipping Activity Oversight
- Interdepartmental Collaboration
- Operational Efficiency and Safety
- Inventory Management
- Shipment Procedures
- Multiple Priorities Management
- Improvement Recommendations
- Process Monitoring
- Continuous Improvements
- ERP Software
- Warehouse Training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved shipping issues which led to efficiency and cost savings.
- Supervised team of 3-4 staff members.
- Achieved order and shipping accuracy through effectively working with management.
- Achieved near 100% accuracy by introducing new ERP for warehouse tasks.
Certification
Forklift Certification
Nov 2017, renewed yearly
C++ Computer Certified
Dec 2017, Jefferson College
Timeline
Senior Warehouse Associate (Warehouse Lead)
Central States Bus Sales Inc
10.2017 - Current
Powered Industrial Truck Operator/ Exports
Eaton
09.2005 - 07.2017
Shipping and Receiving Clerk & Customer Satisfaction
Gateway CDI
03.2000 - 06.2005
No Degree - Computer Science and Business Management
Jefferson College
No Degree - Education
Southern Illinois University
Similar Profiles
Ivan SotoIvan Soto
Sales Executive at Factory Direct Bus Sales / Bird Bus SalesSales Executive at Factory Direct Bus Sales / Bird Bus Sales
Susan ViupSusan Viup
Executive Personal Assistant at Canyon State Bus Sales, Inc.Executive Personal Assistant at Canyon State Bus Sales, Inc.
Diamond BrownDiamond Brown
Accounting Administrator at Don Brown Bus Sales, IncAccounting Administrator at Don Brown Bus Sales, Inc
Sarah GantSarah Gant
Stylist at MauricesStylist at Maurices
Robert P SchrempRobert P Schremp
Firefighter/EMTB at Saint Louis Fire DepartmentFirefighter/EMTB at Saint Louis Fire Department