Kerry Luff
Land O' Lakes,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
Small Business Owner
Self Employed Retail Business
10.2019 - 06.2023
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
Program Director
Devereux Florida
03.2004 - 10.2015
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
Court Program Specialist II
18th Judicial Circuit Court
10.2001 - 03.2004
- Developed extensive program documentation, ensuring clear understanding of goals, objectives, and requirements among all team members.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Designed and implemented monitoring and evaluation systems to track progress towards desired outcomes.
Case Manager Supervisor
Dept Of Children And Families
08.1993 - 10.2001
- Improved client outcomes by implementing effective case management strategies and streamlining processes.
- Enhanced team performance through regular supervision, coaching, and training of case managers.
- Reduced caseload backlog by efficiently prioritizing cases and delegating tasks to appropriate staff members.
- Increased client satisfaction with services by closely monitoring progress and adjusting case plans as needed.
Case Manager
Dept Of Children And Families
01.1991 - 08.1993
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Education
Associate of Arts -
Tallahassee Community College
Tallahassee, FLBachelor of Arts - Psychology
Florida State University
Tallahassee, FLSkills
- Employee Development
- Budget Management
- New Business Launch
- Business Management and Development
- Cost Control and Analysis
- Human Resources Administration
- Business Growth and Retention
- Planning and Execution
Timeline
Small Business Owner
Self Employed Retail Business
10.2019 - 06.2023
Program Director
Devereux Florida
03.2004 - 10.2015
Court Program Specialist II
18th Judicial Circuit Court
10.2001 - 03.2004
Case Manager Supervisor
Dept Of Children And Families
08.1993 - 10.2001
Case Manager
Dept Of Children And Families
01.1991 - 08.1993
Associate of Arts -
Tallahassee Community College
Bachelor of Arts - Psychology
Florida State University
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