To obtain a full-time position at your establishment. I strive to give 100% every day, and thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales and Customer Service Associate
United Postal Service
08.2023 - Current
Greeted customers in a friendly manner; determined customer needs, and how to exceed their expectations
Delivered exceptional customer service through customer engagement and quality product delivery
Knowledgeable of products and services offered and properly promote them to customers
Identified customer needs and offered additional services that could benefit them
Received, sorted, and placed mail in mailboxes accurately
Recorded all sales transactions completely and accurately in the Point of Sale system
Packed contents for shipping using established procedures and products
Received and prepared documents for printing
Operated all other software packages
Received and processed packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels
Retrieved packages from customer's vehicle when requested
Processed and documented damaged shipments, and late and lost package claims
Assisted in merchandising the store, including: stocking shelves with products, ensuring the clean and orderly appearance of products, and informing appropriate personnel of inventory levels for re-ordering supplies
Performed end-of-day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and by company policy and procedure
Operated copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner
Helped customers operate office machines located in the retail area
General housekeeping duties.
Permit Specialist
Board of County Commissioners
06.2022 - 08.2023
Greeted and directed customers
Answered telephone calls
Mailings
Performed duties as assigned.
Receptionist
Board of County Commissioners
09.2021 - 06.2022
Scanned documents/ entered into computer files
Performed duties for the Administrative Specialist in her absence
Answered telephone calls
Insert mailings
Attended leadership meeting with members of the Planning and Economics Department
Copied documents.
Student Intern; Planning Department
Board of County Commissioners
06.2021 - 09.2021
Scanned documents
Answered telephone calls
Insert mailings
Attended leadership meeting with members of the Planning and Economics Department
Copied documents.
Cashier
Winn Dixie
03.2021 - 07.2021
Provided a positive customer experience with fair, friendly, and courteous service
Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
Resolved customer issues and answers questions
Bagged purchases if needed.
Crew Member
Jersey Mike's Subs
09.2020 - 03.2021
Competent handling a professional food slicer
Utilizing a cash register
Opener/Closer responsibilities; mopping, cleaning, re-packing deli meat and bread for overnight storage
ServSafe Certification by the National Restaurant Association (Expires; 12/18/2022).
Student Intern
Board of County Commissioners
06.2020 - 09.2020
Scanned documents
Answered telephone calls
Insert mailings
Attended leadership meeting with members of the Planning and Economics Department
Copied documents.
Education
Funeral Services Mortuary Science -
Florida State College @ Jacksonville
01.2025
High School Diploma with Merit College Prep Courses -
Fernandina Beach High School
01.2021
Skills
Notary Public
Florida, valid until 10/03/2027
Verify signatures
Certify copies
Volunteer Experience
Volunteer at Nassau County Animal Services
Volunteer at Marching Performance Assessment x 2 years
Member of the weight lifting team
Performed in the play; 'Seussical the Musical'
Performed in the play; 'Broadway Spectacular'
Speaker at the 2020 - 2021 Ring Ceremony
Scholarship Recipient 'Nassau County Optimist Club'
References
Available upon request
Timeline
Sales and Customer Service Associate
United Postal Service
08.2023 - Current
Permit Specialist
Board of County Commissioners
06.2022 - 08.2023
Receptionist
Board of County Commissioners
09.2021 - 06.2022
Student Intern; Planning Department
Board of County Commissioners
06.2021 - 09.2021
Cashier
Winn Dixie
03.2021 - 07.2021
Crew Member
Jersey Mike's Subs
09.2020 - 03.2021
Student Intern
Board of County Commissioners
06.2020 - 09.2020
Funeral Services Mortuary Science -
Florida State College @ Jacksonville
High School Diploma with Merit College Prep Courses -