Items Exception Processing Specialist with outstanding communication and accounting skills. Exemplary understanding of office operations and team collaboration. compassionate, reliable and energetic.
Overview
22
22
years of professional experience
Work History
Customer Service/Sales Associate
Cadence Petroleum
07.2020 - Current
Create/enter/confirm and reconcile deliveries and incident reports
Liaison between customer and sales team
Arrange for delivery/swap of product mis-picks
Use a multi-line system to help customers, as well as MS Teams
Manage front desk walk-ins, order office supplies, general administration
Accounts Receivable Representative
Klaussner Home Furnishings
08.2019 - 05.2020
Liaison between company and customers/vendors
Created quarterly and annual financial reports
Processed receivables
Initiated collections and established payment plans
Achieved performance goals on consistent basis
Floating Teller
Fidelity Bank
04.2019 - 08.2019
Strict accountability of monetary exchanges
Executed customer financial transactions
Investigated identity theft
Absolute accuracy when keying transactions
Exemplary customer service
Financial Service Representative I
North Carolina State Employees Credit Union
04.2014 - 04.2019
Completed and filed local, state and federal tax returns
Upheld strict financial accountability
Report preparation
Executed customer transactions accurately
Collections
Medical Intern
Samaritans Purse Haiti
08.2012 - 09.2012
Recorded vital signs and assisted doctors during medical procedures
Charting of procedures and patient history
Triaged injuries, behavioral issues and infant care issues
Budgeting/ordering of equipment, supplies and medication
Strict sanitization procedures in third-world country environment
Human Resources Manager/ Accounting
J & M Wrecker Service
06.2002 - 04.2014
Interviewed, hired and trained staff
Maintained financial records and accountability
Processed payroll including taxes and deductions
Employee counseling and team building
All administrative functions
Education
Bachelor of Science - Health Promotion With Minor in Exercise Science
Appalachian State University
Boone, NC
2012
Associate of Arts - undefined
Caldwell Community College And Technical Institute
Hudson, NC
2009
High School Diploma -
Ashe County High School
West Jefferson, NC
05.2002
Skills
Excellent written, verbal communication
Administration
MS Office
10-key data entry
Scheduling
Report and records management
Collections
Accounts receivables/payables
Notary Public
Cash handling expertise
Strong account analysis skills
Inventory management
Timeline
Customer Service/Sales Associate
Cadence Petroleum
07.2020 - Current
Accounts Receivable Representative
Klaussner Home Furnishings
08.2019 - 05.2020
Floating Teller
Fidelity Bank
04.2019 - 08.2019
Financial Service Representative I
North Carolina State Employees Credit Union
04.2014 - 04.2019
Medical Intern
Samaritans Purse Haiti
08.2012 - 09.2012
Human Resources Manager/ Accounting
J & M Wrecker Service
06.2002 - 04.2014
Bachelor of Science - Health Promotion With Minor in Exercise Science
Appalachian State University
Associate of Arts - undefined
Caldwell Community College And Technical Institute
High School Diploma -
Ashe County High School
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