Kerry Moore
Saint-Laurent,QC
Summary
Adept at inventory management and customer service, I significantly enhanced operational efficiency and client satisfaction during my tenure at Intelcom. Skilled in package preparation and problem-solving, I excel in fast-paced environments, ensuring accuracy and timely delivery. My proactive approach resulted in a noticeable improvement in package handling processes.
Overview
7
7
years of professional experience
Work History
Package Handler
Intelcom
Saint-Lauren, QC
08.2022 - 11.2024
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Labeled parcels accurately according to company guidelines.
- Maintained clean and organized work area, adhering to safety standards.
- Packed boxes and stock using organizational guidelines.
- Monitored package deliveries to ensure timely arrivals at destinations.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Checked all outgoing shipments to ensure accuracy of contents.
- Managed inventory levels by tracking incoming and outgoing packages.
- Complied with federal, state, and company regulations regarding package handling.
- Protected items by wrapping in cling film, padded moving blankets and tape.
Shipping and Receiving Clerk
Structube
Laval, QC
02.2019 - 07.2022
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Processed outbound shipments, including packing and labeling products for delivery.
- Monitored merchandise received and shipped from facility in computer system.
- Inspected outgoing packages for damage before sealing them up for shipment.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Ensured that stock was properly stored in designated areas according to safety regulations.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Retail Sales Associate
Marshalls
Saint-Lauren, QC
04.2018 - 11.2019
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Greeted customers upon entering the store and provided assistance.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Used product knowledge to suggest items to match client needs.
- Initiated friendly conversation with customers to determine level of assistance required.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Education
BBA - Psychology
University of Cape Coast
Ghana, West Africa04-2017
Skills
- Truck loading
- Product packing
- Material storage
- Pallet building
- Daily log maintenance
- Package preparation
- Package scanning
- Inventory management
- Label reading
- Product identification
- Package loading
- Merchandise tracking
- Customer service
- Problem solving
- Critical thinking
Timeline
Package Handler
Intelcom
08.2022 - 11.2024
Shipping and Receiving Clerk
Structube
02.2019 - 07.2022
Retail Sales Associate
Marshalls
04.2018 - 11.2019
BBA - Psychology
University of Cape Coast
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