Kerry M. Sivia

• Volunteer, Term - January 2026 to December 2027
• Lead patient education sessions on key hepatology topics, collaborating with top hepatologists for the Liver Meeting
• Advise through voting on patient representatives for AASLD Committees
• Advise AASLD on critical issues affecting the patient community, ensuring patient perspectives are integrated into decision-making
• Co-writer for the first AASLD Tribute to a patient advocate for the late Anthony “Tony” Villiotti

• Volunteer, Term: Jan 2024 to Dec 2026
• Assisted in the Individual Fundraising Committee with fundraising efforts for the AASLD Foundation by reaching out to individual members to request donations and support AASLD initiatives for research, programs, and awards.

• Participated as Patient Perspective Guest, 4th Annual MASLD/MASH Primary Care Summit, contributing insights on patient experiences in managing fatty liver disease.
• Your Liver, Your Health Chicago Event, June 2025 - Patient Experience Speaker / Panelist
• Served as Patient Perspective Guest, 2nd Annual NAFLD/NASH Primary Care Summit, sharing personal experiences and perspectives to inform healthcare providers.
• Authored blog posts focused on patient experiences, educating readers on living with liver conditions and advocating for improved patient care.

• Coordinated patient appointment scheduling to optimize provider availability
• Informed patients of visit details to enhance understanding and preparedness
• Maintained electronic charts with up-to-date medication and allergy information for accurate patient care
• Coordinated basic information updates between providers and staff

Provided temporary administrative and customer experience services at assignments listed below:

HR Coordinator - Northshore University HealthSystem, Skokie, IL (March 2023 - September 2023)

• Verified employee benefits in hospital HR database to ensure accuracy and active status
• Submitted requests to update or correct benefits information with the insurance company.
• Responded to calls and email inquiries on HR services, addressing benefits, paid time off, and leave of absence

Data Entry Assistant, Underwriters Laboratories, Northbrook, IL (January 2023 - January 2023)

• Entered resumes from career fairs into an Excel database and ensured accuracy.
• Entered and maintained data in various databases, ensuring accuracy and consistency.
• Assisted in organizing and categorizing documents for efficient retrieval.
• Processed incoming data requests, facilitating timely responses to team inquiries.

Recruiter, Curion Insights, Deerfield, IL (November 2022 - December 2022)

• Contacted potential study participants by phone to assess interest and eligibility for current studies.

Data Entry Assistant, McDermott Will & Emery, Chicago, IL (March 2022 - November 2022)

• Rescheduled 200+ attorney meetings across 10+ U.S. offices into new software system, facilitating nationwide upgrade
• Entered and maintained sensitive legal trademark filings and client data in secure database, ensuring confidentiality and data integrity

• Loan Servicing Administrative Clerk, Consumers Credit Union, Gurnee, IL (November 2021 - January 2022)
• Order Entry Customer Service Associate, Learning Resources, Vernon Hills, IL (May 2021 - August 2021)
• Loan Setup Assistant, Dovenmuehle Mortgage, Lake Zurich, IL (October 2020 - March 2021)
• Customer Service Representative, Protective, Bannockburn, IL (June 2018 - September 2020)
• Installation and Warranty Coordinator, Scotsman Ice Systems, Vernon Hills, IL (January 2018 - May 2018)
• Staff Assistant, Trustmark Insurance Company, Lake Forest, IL (November 2017 - January 2018)
• Transaction Coordinator & Commissions Support Processor, NRT, Lincolnshire, IL (August 2016 - November 2017)

• Substituted for teachers across all subjects from Preschool to 8th grade, followed and adapted lesson plans.
• Supported classroom activities and reading lessons, supervising groups of 60+ children to enhance learning environment
• Provided office support through phone coverage and clerical tasks, facilitating daily operations
• Managed office phones and clerical tasks during lunch breaks, ensuring seamless operations and serving as backup during emergencies