Kerry Mungal
Wappingers Falls
Summary
Dynamic loss prevention professional with a proven track record at Sears, adept at implementing innovative strategies that significantly reduced inventory shrinkage. Skilled in financial loss prevention and fostering employee awareness, I excel in creating a secure retail environment while building strong relationships with team members and customers.
Overview
8
8
years of professional experience
Work History
Loss Prevention
Sears
Yonkers, NY
04.2011 - 07.2019
- Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
- Supported loss prevention initiatives by monitoring suspicious activity and reporting incidents as necessary.
- Implemented innovative loss prevention techniques, setting new standard for asset protection in organization.
- Improved employee awareness of loss prevention techniques through comprehensive training programs.
- Supported loss prevention initiatives by monitoring customer activity closely, reporting suspicious behavior when necessary.
- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
- Implemented loss prevention measures, resulting in reduced theft incidents across all stores.
- Implemented loss prevention strategies by monitoring security cameras and identifying potential shoplifting activities.
- Implemented loss prevention strategies, contributing to reduced shrinkage rates within the department.
- Implemented loss prevention strategies by monitoring customer activity and reporting suspicious behavior when necessary.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
- Partnered with store team on loss prevention and safety awareness within store and stockroom.
Cashier
Sears
Yonkers, NY
01.2011 - 04.2019
- Provided exceptional customer service through effective communication and problem resolution.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Managed cash register operations, maintaining accurate cash drawer and minimizing discrepancies.
- Assisted in training new staff on operational procedures and company policies to enhance team performance.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Aide
Marist Brothers Champgnat Hall
The Bronx, NY
02.2013 - 07.2016
- Assisted in daily operations by providing support to staff and residents.
- Learned safety protocols and emergency procedures to ensure a secure environment.
- Maintained cleanliness and organization of common areas for resident comfort.
- Collaborated with team members to facilitate activities and events for residents.
- Observed and reported resident needs to enhance overall care quality.
- Developed interpersonal skills through consistent interaction with residents and staff.
- Adapted quickly to changing environments and responsibilities as needed.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
Education
Graduate Certificate -
The Airline Academy
Ormond Beach, FL12.2010
Certificate - Medical Billing And Coding
Sanford–Brown
White Plains, NY10.2008
Skills
- Financial loss prevention
- Loss prevention tactics
- Loss prevention procedures
- Lender loss prevention
- Loss prevention measures
- Retail loss prevention
- Loss prevention policies
- Loss prevention awareness
Timeline
Aide
Marist Brothers Champgnat Hall
02.2013 - 07.2016
Loss Prevention
Sears
04.2011 - 07.2019
Cashier
Sears
01.2011 - 04.2019
Graduate Certificate -
The Airline Academy
Certificate - Medical Billing And Coding
Sanford–Brown