Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kerry Rother

Kerry Rother

Gilbert,AZ

Summary

35 Years of experience in the Restaurant Business. Highly intelligent and “Crazy” good at problem solving. I’ve an excellent demeanor made of kindness, understanding, determination, & assertiveness. I’ve a great sense of humor that creates smiles & boost morale. I’m consistent and dependable. (Very important in the Restaurant Biz) I'm excellent at both customer and employee relations.

Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.

Overview

33
33
years of professional experience

Work History

Waiter / FOH Manager / GM

Brooklyn V’s Pizza
01.2014 - 01.2021
  • Helped develop & implement a system in the kitchen & FOH to succeed.
  • Prepared and cooked pizzas & Grill food in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers as well as Online Orders.
  • Expedited Dine-in as well as To-go Orders.
  • Developed my Server skills to the point that I gained a following & many new friends.
  • Implemented Peacekeeping skills to keep both team members & patrons happy.
  • Daily prep cooking.
  • Daily food inventory.
  • Daily ordering of supplies & liquor.
  • Nightly server check outs.
  • Monitored & tracked down cash shortages.
  • End of Day cash count.
  • Daily cleaning & maintenance of the restaurant.
  • Hired, trained, scheduled, & maintained a team of 10-15 FOH team members.

Lead Pizza Maker / Delivery Driver

Mellow Mushroom Pizza
01.2009 - 01.2013
  • Helped develop & implement a system in the kitchen to succeed.
  • Trained new hire cooks to properly make perfect pizzas.
  • Implemented Peacekeeping skills to keep both team members & patrons happy.
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Hired, trained, scheduled, & maintained a team of 6-8 delivery drivers.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily cleaning & maintenance of the restaurant.

Delivery Driver / Dishwasher

Spinato’s Pizza
01.2007 - 01.2008
  • Quick & Efficient dishwashing.
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily cleaning & maintenance of the restaurant.

Delivery Driver / Delivery Manager

Ole Piper Inn
01.2004 - 01.2007
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers.
  • Implemented Peacekeeping skills to keep both team members & patrons happy.
  • Helped develop & implement a system to succeed.
  • Daily prep cooking.
  • Nightly driver check outs.
  • End of Day cash count.
  • Daily cleaning & maintenance of the restaurant.
  • Hired, trained, scheduled, & maintained a team of 15-20 delivery drivers.

Delivery Driver / Cook / Delivery Manager

Carbone’s Pizzeria
01.1998 - 01.2004
  • Helped develop & implement a system in the kitchen to succeed.
  • Prepared and cooked pizzas & Grill food in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily food inventory.
  • Nightly driver check outs.
  • End of Day cash count.
  • Daily cleaning & maintenance of the restaurant.
  • Hired, trained, scheduled, & maintained a team of 8-12 delivery drivers.

Delivery Driver / Cook / Shift Manager

Papa John’s Pizza
01.1996 - 01.1998
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Trained new hires in pizza making.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily food inventory.
  • Nightly driver check outs.
  • End of Day cash count.
  • Daily cleaning & maintenance of the restaurant.

Delivery Driver / Cook / Shift Manager

Papa John’s Pizza
01.1996 - 01.1998
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Trained new hires in pizza making.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily food inventory.
  • Nightly driver check outs.
  • End of Day cash count.
  • Daily cleaning & maintenance of the restaurant.

Delivery Driver / Cook

Domino’s Pizza
01.1992 - 01.1996
  • Prepared and cooked pizzas in a fast and efficient manner.
  • Routed and delivered orders in a fast, efficient, & friendly manner.
  • Took orders from phone calls and walk in customers.
  • Daily prep cooking.
  • Daily cleaning & maintenance of the restaurant.

Cook / Assistant Manager

Schlotzsky’s Sandwiches
01.1990 - 01.1991
  • Daily prep of sandwich toppings, bread, etc.
  • Performed morning opening procedures.
  • Performed inventory of incoming food deliveries.
  • Prepared and cooked sandwiches & pizzas to specification.
  • Coached cooks on proper techniques & procedures.

Pivotal Sales

Firestone Tire
01.1988 - 01.1990
  • Tire and automotive service sales.
  • Maintained communication between customers as well as my mechanics.
  • Prepared accurate written estimates and options of Tire & automotive services.
  • Thoroughly explained options and outcomes of repairs done to customer’s vehicles.
  • Ordered needed parts to repair vehicles.
  • Reported repair timelines and vehicle status to customers.
  • Performed payment transactions and paperwork to customers.
  • Ran end of Day cash count and reports.

Education

Psychology, Writing, Statistics

Winona State University
Winona, MN

HS Diploma - English, Geography, Science, Math, Industial Arts

Westby High School
Westby, WI
06.1988

Skills

  • Problem Solving
  • Kindness
  • Understanding
  • Determination
  • Assertiveness
  • Sense of Humor
  • Morale Boosting
  • Consistency
  • Dependability
  • Customer Relations
  • Employee Relations

Accomplishments

  • Successfully helped open 2 flagship restaurants open, utilizing my analytical and interpersonal skills, knowledge from experience, and drive for success.
  • Selected to serve notable VIP guests for major private events.
  • Consistently rated "excellent" in customer opinion regarding server/manager friendliness, promptness and attentiveness.
  • Resolved product issue through consumer testing.

Timeline

Waiter / FOH Manager / GM

Brooklyn V’s Pizza
01.2014 - 01.2021

Lead Pizza Maker / Delivery Driver

Mellow Mushroom Pizza
01.2009 - 01.2013

Delivery Driver / Dishwasher

Spinato’s Pizza
01.2007 - 01.2008

Delivery Driver / Delivery Manager

Ole Piper Inn
01.2004 - 01.2007

Delivery Driver / Cook / Delivery Manager

Carbone’s Pizzeria
01.1998 - 01.2004

Delivery Driver / Cook / Shift Manager

Papa John’s Pizza
01.1996 - 01.1998

Delivery Driver / Cook / Shift Manager

Papa John’s Pizza
01.1996 - 01.1998

Delivery Driver / Cook

Domino’s Pizza
01.1992 - 01.1996

Cook / Assistant Manager

Schlotzsky’s Sandwiches
01.1990 - 01.1991

Pivotal Sales

Firestone Tire
01.1988 - 01.1990

Psychology, Writing, Statistics

Winona State University

HS Diploma - English, Geography, Science, Math, Industial Arts

Westby High School