Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Open To Work

Lourdes Reynoso

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteHybridRemote

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

1
1
Language
28
28
years of professional experience

Work History

GM/CEO/Purchasing Manager/Human Resources Manager

Benja’s Thai Garden
Saint George, UT
2013.06 - Current
  • Oversaw daily restaurant operations for a vibrant Thai dining experience.
  • Coordinated staff scheduling and training to enhance service delivery.
  • Developed and implemented menus featuring authentic Thai cuisine.
  • Run the business as if I was the owner

Ordered and kept up with all equipment fixes and or upgrades.

Updated the menus and ordering system.

I am here everyday from 10 a.m. to closing 5 days a week and am responsible for any and all breakdowns upgrades and needs of employees and restaurant.

Executed marketing campaigns through radio, pamphlets, and magazine ads to increase brand visibility.

Kept up with Insurance coverages.

Secured necessary business licenses, including alcohol licensing, to operate legally.

Conducted quality control checks to maintain food and service standards.

Operated the restaurant with ownership mentality, focusing on excellence and accountability.

GM/CEO/Consultant/Human Resources

Bear Paw
Saint George, UT
2006.03 - 2013.06
  • Oversaw daily operations, ensuring seamless workflow and collaboration among departments.
  • Developed and implemented strategic plans to enhance overall business performance.
  • Managed budgeting and financial reporting to maintain fiscal responsibility.

Coordinated scheduling and purchasing for marketing initiatives, supporting timely campaign execution.

Server

ENVY Las Vegas
Las Vegas, Nevada
2004.08 - 2006.03
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed tables efficiently, ensuring timely order taking and delivery.
  • Collaborated with kitchen staff to fulfill guest requests accurately.

Server

Casa Blanca Casino
Mesquite, Nevada
1999.02 - 2004.08
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed tables efficiently, ensuring timely order taking and delivery.
  • Collaborated with kitchen staff to fulfill guest requests accurately.

Education

Some College (No Degree) - Business

College of Idaho
Caldwell, ID

Skills

  • Financial reporting
  • Multimillion-dollar P&L management
  • Budget forecasts
  • Budget allocation
  • Vendor negotiations
  • Vendor sourcing
  • Operations oversight
  • Multi-unit operation management
  • Quality control
  • Performance evaluations
  • Performance improvements
  • Staff training/development
  • Staff training
  • Recruitment
  • Staff-retention programs
  • Marketing strategy
  • Customer retention
  • Problem solving
  • Project management
  • Risk management
  • Deadline oriented
  • Organizational restructure and change
  • Team leadership
  • Visionary leadership
  • Adaptive leadership
  • Effective leader
  • Negotiation skills
  • Interpersonal skills
  • Effective communication
  • Motivational Leader
  • Workflow planning
  • Distribution management
  • Data review
  • Administrative skills
  • Profit and loss
  • Team building
  • Scheduling coordination
  • Bilingual

Languages

Spanish
Native/ Bilingual

Timeline

GM/CEO/Purchasing Manager/Human Resources Manager

Benja’s Thai Garden
2013.06 - Current

GM/CEO/Consultant/Human Resources

Bear Paw
2006.03 - 2013.06

Server

ENVY Las Vegas
2004.08 - 2006.03

Server

Casa Blanca Casino
1999.02 - 2004.08

Some College (No Degree) - Business

College of Idaho
Lourdes Reynoso