Kerry Sanford
Colonial Beach,VA
Overview
26
26
years of professional experience
Work History
Rental Technician
GEICO, Government Employees Insurance
Fredericksburg, VA
03.1999 - 08.2025
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in the rental process.
- Coordinated with other departments to ensure seamless transactions for customers renting additional services or products.
Total Loss Adjuster
GEICO, Government Employees Insurance
Fredericksburg, VA
03.1999 - 08.2025
- Conducted thorough investigations to determine accurate claim payouts, resulting in fair resolutions for clients.
- Negotiated settlements with claimants, achieving mutually beneficial outcomes for all parties involved.
- Educated policyholders on total loss procedures, helping them understand their rights and responsibilities during the claims process.
- Reduced processing time for total loss claims by implementing more efficient documentation practices.
Senior Property and Auto Damage Appraiser
GEICO
Fredericksburg, VA
03.1999 - 08.2025
- Company Overview: Government Employees Insurance
- Used multiple software programs to calculate damages and claim values.
- Examined client financial records to inform on possible plans for total-loss vehicles or large repairs.
- Negotiated with adverse companies regarding payments on vehicle partial loss estimates and/or total losses.
- Created and reviewed detailed assessments of damages to property and vehicles.
- Used I-Car estimating software to review repair processes.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- Identified suspicious claims, escalating issues to the supervisor for further investigation and analysis.
- Negotiated completed damage estimates and repair costs.
- Evaluated practicality of repair as opposed to payment of market value of vehicle before accident.
- Accurately estimates parts and labor for overall repairs.
- Researched multiple databases for alternative or used parts for vehicle repairs.
- Reviewed police reports, photographs, and other documentation to gain a complete understanding of accidents.
- Government Employees Insurance
Timeline
Rental Technician
GEICO, Government Employees Insurance
03.1999 - 08.2025
Total Loss Adjuster
GEICO, Government Employees Insurance
03.1999 - 08.2025
Senior Property and Auto Damage Appraiser
GEICO
03.1999 - 08.2025