Kerry Scites
Winter Haven,FL
Summary
Dedicated and highly motivated professional with over 32 years of technical experience and more than a decade of proven leadership in supervisory and management roles. Demonstrated success in leading large teams, with expertise in navigating union environments. Proficient in coordinating cross-functional teams and excelling in independent remote settings. Eager to advance into technical or management positions that leverage extensive knowledge of technical systems, equipment, and team leadership to drive efficiency, productivity, and organizational success.
Overview
32
32
years of professional experience
Work History
Independent Travel Agent
Scites to See Travel/Inteletravel
Florida
08.2024 - Current
Run home based travel agent business in spare time. Research and booking cruises, vacation packages and Air BnB/Hotels.
Manage clients information, make payments on their behalf.
- Coordinated travel arrangements, including flights, accommodations, and transportation services.
- Managed client communications to ensure satisfaction and address any concerns promptly.
- Researched and evaluated travel destinations to provide informed recommendations to clients.
- Developed customized travel itineraries based on client preferences and budget constraints.
Territory Manager
NCR Atleos
Winter Haven, FL
01.1994 - 03.2026
- Oversaw employee training, workforce scheduling, overtime management, and budget control for labor and parts to enhance operational efficiency.
- Territory Manager Feb 2015-March 2026
- Customer Engineer / Team Lead / FSC Agent (1994–2015)
- Diagnosed and resolved intricate electronic and mechanical issues within stringent deadlines to ensure minimal downtime and enhance client satisfaction.
Education
Associate of Science - Business Administration
Wayne County Community College
Detroit, MI08-2012
No Degree - Intro To HTL, MS Office Suite, Intro To Networking
Schoolcraft College
Livonia, MI06-2007
High School Diploma -
Fordson High School
Dearborn, MI06-1989
Skills
- MS Windows/Office
- Oracle
- Hardware
- Technical Support
- Small Business Owner
- Service Delivery
- Project coordination
- Itinerary planning
- Relationship management
- Client relations
- Cultural awareness
Interests
Travel, Cooking, Water Sports
Timeline
Independent Travel Agent
Scites to See Travel/Inteletravel
08.2024 - Current
Territory Manager
NCR Atleos
01.1994 - 03.2026
Associate of Science - Business Administration
Wayne County Community College
No Degree - Intro To HTL, MS Office Suite, Intro To Networking
Schoolcraft College
High School Diploma -
Fordson High School