Kerry A. Kitzhoffer
Admissions Coordinator
Austin,TX
Summary
Intelligent, self motivated, and articulate individual who offers an outgoing friendly personality. Flexible and dedicated graduate with the ability to multitask effortlessly with quality and timeliness a first priority. Resourceful Project Manager with 15+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Admissions Coordinator
NeuroRestorative
Irvine, CA
04.2018 - Current
- Oversee 9 rehab facilities in Northern CA region working with operations and marketing teams with daily reporting, keeping a detailed roster to measure productivity and communicating benchmarking to keep everyone in sync and on track
- Headed strategy meetings to discuss the current and expected capacities and any anticipated changes
- Assist with orientations of new hires, follow onboarding program and perform scheduled support and training
- Perform multi-step referral process to coordinate patient admissions, routing clinical paperwork for review, filling out forms and seeking authorizations and approvals from senior management
- Provide contracts and fee schedules to clients and families
- Assist with billing reports, submitting billing packets for all patients processed and received
- Confirm all insurance benefits met standards of admissions as dictated by policy
- Assist in patient admission process based on federal and state laws
- Answer phone calls and messages handling patient inquiries
- Coordinate referrals through insurance and other medical specialists and documented details in patient charts
Sales Manager/1:1 Nutrition Accountability Coach
Pacific Park Fitness
Aliso Viejo, CA
05.2019 - 06.2021
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Recruiting and screening individuals interested in the programs to confirm compatibility
- Providing guidance for meal planning as well as support and accountability with in-person and virtual check-ins on a daily and weekly basis
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
Senior Client Account Manager
New Creature
Santa Ana, CA
09.2014 - 04.2018
- Represented the company for various clients in routine scheduled meetings to discuss expectations and quality control of product packaging and shipping to consumers
- Responsible for leading teams in rebate programs and special launches of new product and kit assembly
- Client and vendor communication daily to ensure needs are met
- Sharing Google Drive/Sheets documents for inventory checks, VIP events and special promotions
Warehouse Project Manager
New Creature
Santa Ana, CA
09.2014 - 04.2018
- Oversee teams working on production lines of product packaging, receiving and shipping in high volumes for special holiday promotions to provide organization and quality with extreme deadlines to be met
- Identified, reviewed and applied policies and procedures.
- Drove team success through shared vision and recognition of quality performance.
- Reported regularly to managers on project budget, progress and technical problems.
Education
Cardiovascular Technology Certification Program -
Sanford Brown Institute
01.2006 - 01.2007
Associates Degree of Social Sciences - Health and Fitness
Brookdale Community College
01.2001 - 01.2005
Skills
Advanced problem solving
undefinedAdditional Information
- Personal references available upon request.
Timeline
Sales Manager/1:1 Nutrition Accountability Coach
Pacific Park Fitness
05.2019 - 06.2021
Admissions Coordinator
NeuroRestorative
04.2018 - Current
Senior Client Account Manager
New Creature
09.2014 - 04.2018
Warehouse Project Manager
New Creature
09.2014 - 04.2018
Cardiovascular Technology Certification Program -
Sanford Brown Institute
01.2006 - 01.2007
Associates Degree of Social Sciences - Health and Fitness
Brookdale Community College
01.2001 - 01.2005
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