Kerryann Lewis
Apopka
Summary
Customer service professional with extensive hospitality, guest service and security experience. I am seeking a challenging position where I have the opportunity to make a positive and memorable customer experience..
Overview
14
14
years of professional experience
Work History
Security officer
Vista security services
02.2019 - 12.2020
- Conduct property and parking lot patrols
- Provided accesses for authorized entry at guard house
- Notified appropriate individuals in the event of accidents, attacks, or other incidents
- Completed incident reports to document all Security/Loss Prevention related incidents
- Handled all interruptions and complaints
- Followed all company policies and procedures
Security officer
Marriott Stanton
06.2018 - 10.2019
- Monitored CCTVs, perimeter alarm systems, duress alarms, and fire life safety system
- Notified appropriate individuals in the event of accidents, attacks, or other incidents
- Completed incident reports to document all Security/Loss Prevention related incidents
- Handled all interruptions and complaints
- Followed all company policies and procedures
Housekeeping
Best Western On the Bay Inn and Marina
01.2007 - 02.2018
- Respond to guest queries and requests
- Greeting Customers
- Cleaning tables and dining areas
- Setting tables
- Ensure confidentiality and security of guest personal information
- Follow all company safety and security procedures
- Report any maintenance issue or safety hazards
- Stock serving stations or dining areas with food supplies
Education
High school -
Spanish town Compressive High school
Skills
- Hospitably and security experience
- Excellent written and verbal communication skills
- Able to work capably under pressure
- Result driven
- Strong knowledge of Microsoft applications (word, excel, outlook)
- Hands on approach to ensure all tasks presented are completed
Cooking Skill
- professional Cheif in cooking Jamaican food
Timeline
Security officer
Vista security services
02.2019 - 12.2020
Security officer
Marriott Stanton
06.2018 - 10.2019
Housekeeping
Best Western On the Bay Inn and Marina
01.2007 - 02.2018
High school -
Spanish town Compressive High school
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