Kerstin Contreras
Richlands,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Child & Youth Program Assistant
Wakaba Child Development Center
Okinawa, Japan
04.2024 - 07.2025
- Facilitated communication between youth, parents, and program staff.
- Collaborated with team members to enhance program delivery and engagement.
- Assisted with the planning, organizing, and implementation of special events.
- Participated in staff meetings to discuss program goals and objectives.
Pharmacy Technician
Walgreen's Pharmacy
Russellville, Arkansas
03.2020 - 04.2022
- Processed prescription orders using pharmacy management software effectively.
- Provided excellent customer service by addressing patient inquiries promptly.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Direct Support Professional
Friendship Community Care
Russellville, Arkansas
07.2019 - 03.2020
- Built strong and trusting rapport with clients and loved ones.
- Maintained accurate documentation of client interactions and care provided.
- Organized oral medications for clients following dosage and schedule requirements.
- Collaborated with other staff members to develop individualized service plans for each participant.
Education
High School Diploma -
Russellville High School
Russellville, AR05-2019
Skills
- Team collaboration
- Client rapport building
- Conflict resolution
- Effective customer communication
- Professionalism and ethics
- Time management
- Diversity awareness
- Adaptability in environments
References
Jeanne Hatten (Wakaba CDC Director) +1 (090)6858-0576
Ivelisse Lovett (Walgreens Pharmacy Manager) (479)223-1216
Larkin McDaniel (Walgreens Senior Pharmacy Tech) (870)321-2655
Timeline
Child & Youth Program Assistant
Wakaba Child Development Center
04.2024 - 07.2025
Pharmacy Technician
Walgreen's Pharmacy
03.2020 - 04.2022
Direct Support Professional
Friendship Community Care
07.2019 - 03.2020
High School Diploma -
Russellville High School