Tatiana Pierce
Austin
Summary
Organized and dedicated professional with a strong background in administrative support and program assistance. Experienced in ensuring compliance with safety regulations and enhancing communication within teams to support program success.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Child & Youth Program Assistant
Department of Defense
Fort Hood
04.2022 - Current
- Ensured compliance with rules and regulations by delivering dedicated care and supervision to children and youth in program.
- Coordinated planning, organization, and implementation of special events to enhance program engagement.
- Provided support to families by helping them access resources within the community.
- Monitored program attendance and participation to enhance engagement strategies.
- Assisted with the planning, organizing, and implementation of special events.
- Supported families in accessing community resources, fostering connections and building support networks.
Office Assistant
Twin Maples Veterinary Hospital
Dayton
11.2020 - 03.2022
- Coordinated appointment scheduling for client visits and veterinary services, enhancing client experience.
- Streamlined organization of clinic supplies and maintained optimal inventory levels to support operations.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Collaborated with team members to improve daily office operations, fostering a more efficient work environment.
- Ensured cleanliness and organization of waiting areas and examination rooms.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Collaborated with team members to streamline office operations daily.
Dental Office Assistant
Smile Direct
San Antonio
01.2018 - 08.2020
- Coordinated patient intake processes to ensure accurate information collection.
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Coordinated patient intake processes, ensuring accurate information collection for improved patient service.
- Processed insurance claims and verified patient benefits, facilitating timely patient care.
- Ensured that all patient records were updated accurately according to HIPAA regulations.
- Reviewed patient files periodically to ensure accuracy of information contained therein.
- Reviewed patient files periodically, maintaining accuracy of information to support compliance and patient care.
Education
High School Diploma -
Air Academy High School
Colorado Springs, CO05-2016
Skills
- Customer service
- Team collaboration
- Documentation accuracy
- Industry compliance
- Office administration
- Document preparation
- Office organization
- Detail-oriented
- Problem solving
- Critical thinking
- Insurance processing
- Supply management
Certification
Texas All-Lines Adjuster License (pending)
Timeline
Child & Youth Program Assistant
Department of Defense
04.2022 - Current
Office Assistant
Twin Maples Veterinary Hospital
11.2020 - 03.2022
Dental Office Assistant
Smile Direct
01.2018 - 08.2020
High School Diploma -
Air Academy High School