Maliejah Aldridge
San Antonio
Summary
Hardworking, consistent, and adaptable customer service professional with a history in childcare and administrative assistance.
Overview
7
7
years of professional experience
Work History
Child & Youth Program Assistant
US Airforce
San Antonio
07.2025 - Current
- Assisted in planning and implementing youth development activities.
- Coordinated with staff to create engaging educational programs.
- Supported children's emotional and behavioral needs during programs.
- Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
Child Youth Program Assistant
CYS
Wahiawā
09.2023 - 05.2025
- Provided a safe, comfortable, and stimulating environment for children
- Develop and implement age-appropriate activities that support children's physical, cognitive, social, and emotional development.
- Promote positive behavior by modeling respectful communication and conflict resolution skills.
Customer Service Representative
City Hall of Holly HIll
Holly Hill
12.2018 - 07.2022
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Maintained accurate records of interactions using the municipal database system.
- Trained new staff on customer service protocols and city policies.
Education
Business Administration -
American Intercontinental University
Schaumburg, IL01-2026
Skills
- Microsoft Excel
- Microsoft Word
- Leadership
- Customer Service
- Communication Skills
- Childhood Development
- Customer engagement
Timeline
Child & Youth Program Assistant
US Airforce
07.2025 - Current
Child Youth Program Assistant
CYS
09.2023 - 05.2025
Customer Service Representative
City Hall of Holly HIll
12.2018 - 07.2022
Business Administration -
American Intercontinental University