Kerven Aurelien
Yonkers
Summary
Reliable and customer-focused professional with extensive experience in retail sales, security operations, and customer service. Proven ability to drive sales, build strong client relationships, and maintain a safe and welcoming environment. Skilled in conflict resolution, product promotion, inventory management, and loss prevention. Recognized for strong communication skills, attention to detail, and the ability to remain calm and professional under pressure. Committed to delivering excellent service while supporting team goals and company standards.
Overview
8
8
years of professional experience
Work History
Security Guard
Allied Universal Security Services
02.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and deter potential safety hazards.
- Responded promptly to incidents, maintaining calm and ensuring proper protocols were followed.
- Implemented access control measures, verifying credentials of visitors and employees.
Assistant Coach
Salesian High School
07.2024 - 10.2024
- Assisted in developing and implementing training programs to improve players skill and team performance
- Worked individually with players to enhance their technical abilities, tactical understanding and physical fitness
- Collaborated with the head coach to develop game strategies and analyze opponents
- Provided mentorship and support to players prepared the team for matches by organizing practice sessions
- Assisted head coach in strategizing game plans, focusing on opponent analysis and player strengths.
- Fostered positive team culture through mentorship and support for student-athletes' academic and athletic balance.
Sales Representative
Big Geyser, Inc
06.2022 - 12.2022
- Interacted with business users to analyze the process and gather the requirements, meeting their reporting and business needs
- Developed and implemented effective sales strategies to achieve and exceed sales targets presented sales report , forecast and performance analysis to management
- Demonstrated deep knowledge of products and services to effectively communicate benefits and features to customers
- Engaged customers with product knowledge and personalized recommendations to drive sales and enhance satisfaction
Bakery/Cake Decorator
Stop and Shop Supermarket
07.2017 - 10.2022
- Ensured a clean and organized workspace maximizing efficiency and creating a welcoming environment for both customers and colleagues
- Played a key role in seasonal promotions managed supplies and ingredients to maintain stock levels and minimize waste
- Cake design including writing personalized messages on cakes
- Designed and crafted custom cake decorations according to customer specifications and seasonal themes.
- Ensured adherence to food safety standards while creating visually appealing cake displays for promotions.
Merchandise Associate
Big Geyser, Inc
04.2021 - 06.2022
- Monitoring inventory levels, restocking products, and ensuring that shelves are well-organized and fully stocked.
- Ensuring a safe and clean working environment by following safety protocols and organizing the store
- Participating in special merchandising projects and seasonal displays to meet sales goals and supplier expectations
- Trained new associates on best practices for inventory management and customer service protocols.
Merchandise Associate
Home depot
03.2020 - 04.2021
- Unloading merchandise from delivery trucks and stocking shelves according to planograms
- Setting up and maintaining product displays, signage, and promotional materials to attract customers and promote sales
- Assisting customers with finding products, answering questions, and providing product information
- Collaborating with other team members to complete merchandising tasks efficiently.
- Implemented efficient merchandising strategies to enhance product visibility and maximize sales opportunities.
- Analyzed sales data to identify trends, informing strategic decisions on product assortment and promotions.
Education
as accounting -
westchester community college
Valhalla, NY12.2019
HS diploma - undefined
woodlands high school
Hartsdale, NY06.2016
Skills
- Customer service
- Restaurant experience
- Communication skills
- Planograms
- Coaching
- Computer Literacy
- Sales Experience
- Verbal and written communication
- Workplace safety
Timeline
Security Guard
Allied Universal Security Services
02.2025 - Current
Assistant Coach
Salesian High School
07.2024 - 10.2024
Sales Representative
Big Geyser, Inc
06.2022 - 12.2022
Merchandise Associate
Big Geyser, Inc
04.2021 - 06.2022
Merchandise Associate
Home depot
03.2020 - 04.2021
Bakery/Cake Decorator
Stop and Shop Supermarket
07.2017 - 10.2022
HS diploma - undefined
woodlands high school
as accounting -
westchester community college
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