Kerven Cadet
Fort Worth,TX
Summary
Detailed security professional with 2 years of experience bringing leadership and intuition to commercial and private security teams. Adept at monitoring high volumes of people while providing safety. Skilled at resolving conflicts and diffusing escalated situations.
Overview
3
3
years of professional experience
Work History
SOC Operator
Allied Universal/JFKIAT
06.2022 - Current
- Operation center management; answer alarms, door inspections, monitoring cameras, Liaison between, PAPD, EMS and other Emergency services
- Conducted training sessions for 25 security personnel to facilitate compliance with security protocols.
- Document Incidents and Emergencies on Company Database
- Inspecting site on foot, performed door CCTV, fire extinguisher and AED inspections.
- Provided access control to SIDA badges.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Weekend Soc Operator
Seal Security
12.2021 - 06.2022
- Dispatched security officers to Door alarms
- Monitored employee and civilian activity using CCTV (Victor)
- Liaison between Site and NYPD, EMS and other Emergency services
- Documented Incidents and Emergencies on Company Database
- Monitored site on foot, performed door, fire extinguisher and AED inspection.
Airport Security Officer
ABM Industries, Inc
05.2021 - 04.2022
- Respond to questions and follow up on customer interactions
- Consistently meet/exceed the team and departmental goals and business objectives
- Generate a connection and develop a rapport with customers to provide outstanding, personalized service
- Ensured customer satisfaction and retention by resolving customer issues with the highest level of professionalism and integrity.
- Monitored security checkpoints for compliance with applicable security protocols.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
Marketing representative
Mpower Direct
03.2021 - 05.2021
- Supported core growth opportunities by creating & implementing specialized marketing plans
- Increased product awareness, sales, and profits by devising marketing campaigns
- Drove business development while serving as consultant to facility and operations
- Developed and implemented the sales plan through available marketing resources
- Collaborated on new campaigns & strategies to increase market exposure and new Business.
Education
Associate Degree - Computer Information Systems
Queensborough Community College
Queens, NY05.2021
High School Diploma -
Business Technology Early College High School
Queens, NY12.2019
Skills
- Microsoft Office (Word, Excel, PowerPoint, & Outlook)
- AWS cloud Practitioner
- Emergency Response
- CPR Certified
- Database Query Software
- CCTV Camera Monitoring
- Security Team Coordination
- Incident Reporting
- Customer Service
- Dispatch
- First Aid Training
- Team Leadership
- Data Entry
- Legible Report Writing
- Security Procedures Knowledge
- Security Operations Experience
Key Highlights
- Knowledge of SMS
- Associate degree in computer information systems
- Utilize polished organizational, critical thinking, decision-making, and presentation skills to propel projects and teams to peak results.
- Earned outstanding marks on performance reviews, with special recognition for teamwork, attention to detail and going 'above and beyond' to drive project goals.
- A fast learner with strong passion to continuously learn and grow with challenges
- Supervise CCTV, AOCC, Intercom, Vetting and Access Control systems functionality.
Languages
French
Professional Working
Timeline
SOC Operator
Allied Universal/JFKIAT
06.2022 - Current
Weekend Soc Operator
Seal Security
12.2021 - 06.2022
Airport Security Officer
ABM Industries, Inc
05.2021 - 04.2022
Marketing representative
Mpower Direct
03.2021 - 05.2021
Associate Degree - Computer Information Systems
Queensborough Community College
High School Diploma -
Business Technology Early College High School
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