Kervin Simmons
Msy Global
New Orleans,LA
2
years of professional experience
Results-driven transportation professional with a clean driving record and expertise in route planning. At Msy Global, enhanced operational efficiency through effective communication and GPS navigation, ensuring timely passenger transport. Recognized for exceptional customer service and problem-solving abilities, fostering strong relationships with clients and colleagues alike.
Work History
Airport Shuttle Driver
1 Year 10 Months- Transported passengers safely between terminals, parking areas, and airport destinations while maintaining punctual shuttle service.
- Inspected vehicle condition, fuel levels, and safety equipment before each route departure.
- Assisted passengers with luggage, mobility needs, and boarding procedures professionally.
- Navigated airport traffic patterns and assigned routes efficiently to reduce delays.
- Communicated clearly with dispatch, flight schedules, and ground staff to coordinate pickup timing.
- Resolved route changes and passenger concerns calmly while preserving service quality.
- Followed traffic laws, airport regulations, and passenger safety protocols consistently.
- Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
- Developed strong working relationships with key personnel at hotels served by the shuttle service resulting in smoother coordination and more satisfied guests.
- Collaborated with other employees to create a positive work environment that contributed to high levels of job satisfaction.
- Streamlined communication between dispatchers and drivers using GPS technology, contributing to efficient operations during peak travel periods.
- Handled diverse customer situations calmly and professionally, addressing concerns and resolving issues in a timely manner.
- Increased efficiency by becoming proficient in the use of various electronic devices such as tablets or smartphones used for job-related tasks like tracking rideshare requests or processing payments.
Driver
1 Year 6 Months- Operated truck to transport portable storage containers safely between customer locations and facility.
- Completed pre-trip inspections and verified vehicle readiness before each route.
- Secured containers, loads, and equipment to prevent shifting during transit.
- Followed delivery schedules while navigating routes and traffic conditions efficiently.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained clean driving record by following safety rules and company procedures.
- Documented route activity, delivery status, and service issues accurately.
- Loaded and unloaded containers using proper lifting and rigging procedures.
- Communicated with dispatch and customers to confirm pickup and delivery details.
School Bus Driver
4 Months- Operated school bus safely along assigned routes while maintaining strict adherence to traffic and transportation regulations.
- Inspected vehicle before trips, documenting mechanical concerns and reporting maintenance needs promptly.
- Assisted students boarding and exiting bus, maintaining orderly conduct and safe passenger movement.
- Communicated route updates, delays, and student concerns to dispatch and school personnel clearly.
- Monitored passenger behavior during transit, enforcing safety rules and resolving minor issues calmly.
- Managed daily route changes efficiently, adapting to schedule adjustments and coverage needs.
- Completed required pre-trip and post-trip records accurately, ensuring compliance with transportation procedures.
- Supported safe operations by maintaining clean bus conditions and preparing vehicle for daily service.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Education
High School Diploma
Skills
Safe driving practices
Punctuality
Clean driving record
Defensive driving
Route planning
Safe driving
Customer relations skills
Passenger transportation
Inclement weather driving
Passenger assistance
Vehicle inspection
Vehicle maintenance and repair
GPS navigation
Guest relations
Traffic laws
Emergency procedures
Rule enforcement
Airport operations
Scheduling pickups
Road safety compliance
Adjusting routes
Vehicle servicing
Fuel logs
Pickup and drop-off scheduling
Teamwork
Teamwork and collaboration
Problem-solving
Customer service
Time management
Dependable and reliable
Attention to detail
Dependable and trustworthy
Safety-focused
Efficiency and time management
Problem-solving abilities
Effective communication skills
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Strong working relationships
Timeline
Airport Shuttle Driver
Msy Global
12.2024 - CurrentRead More
Driver
1800 Pack Rat
12.2024 - 06.2026Read More
School Bus Driver
A&S
08.2024 - 12.2024Read More
Adept
High School Diploma
Read More