Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KERWIN ANDERSON

Omaha,NE

Summary

To obtain a position with your company that will allow me to utilize my vast knowledge and skills to their fullest. Strong public relations, outstanding work ethics, managerial and a variety of office skills are all attributes I posses, that I think you will find to be of great assets to your company. Responsive Team Leader with expertise in employee management, training, and group leadership. Maintains group safety and strict performance standards with successful monitoring strategies. Dedicated to accuracy and customer satisfaction. Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

15
15
years of professional experience

Work History

Team Lead/DHHS Intake Department

North End Teleservices
Omaha, NE
04.2020 - 07.2024
  • Contributed to successful quality control initiatives and implemented new strategies to improve employee work
  • Maintained accurate records of completed tasks and projects
  • Implemented strategies to improve overall team efficiency
  • Recognized outstanding contributions from individual team members

Owner/Operator

H2O Auto Appearance
Omaha, NE
04.2009 - 03.2020
  • Provide automobile detail services to local auto dealers

Customer Service Representative

CenturyLink
Omaha, NE
04.2015 - 11.2016
  • Assisted customers with repairing internet and cable tv services

Education

High School Diploma - Accounting/Marketing

Alabama State University
Montgomery, AL

Skills

  • MS Windows proficient
  • Exceptional communication skills
  • Outstanding work ethics
  • Work assignment delegation
  • Performance monitoring
  • Production Monitoring
  • Complaint resolution
  • Training and development
  • Team building
  • Coaching and mentoring
  • Quality assurance

Languages

English, Spanish

Timeline

Team Lead/DHHS Intake Department

North End Teleservices
04.2020 - 07.2024

Customer Service Representative

CenturyLink
04.2015 - 11.2016

Owner/Operator

H2O Auto Appearance
04.2009 - 03.2020

High School Diploma - Accounting/Marketing

Alabama State University
KERWIN ANDERSON