Rochelle Palmore
Chicago,IL
Summary
Dynamic Family Development Specialist with a proven track record at Ucan, excelling in client advocacy and crisis intervention. Skilled in comprehensive family assessments and service coordination, I effectively connect families to vital resources, ensuring their needs are met. Committed to fostering trust and communication, I prioritize client well-being and progress monitoring while empowering families through effective resource navigation and support services.
Overview
13
13
years of professional experience
Work History
TPSN Family Development Specialist
Ucan
Chicago, IL
03.2023 - Current
- Build solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Document data and complete accurate updates to case records.
- Assist families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintain detailed case histories, metrics and reports to meet strict standards of 20+ caseloads.
- Complete comprehensive assessments of families to identify needs and develop treatment plans.
- Conduct outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Social Work Intern - Youth Division
My Sisters' Keeper Community Outreach Organization
Chicago, IL
03.2014 - Current
- Conduct outreach to local referral sources to build strong partnerships for supportive services.
- Mediate between family members to facilitate conflict resolution and build healthy family relationships.
- Complete home wellness checks under licensed social worker supervision of 20+ families to verify client well-being in healthy and stable environments.
- Offer employment counseling and provide referrals to community outreach programs to help clients gain independence.
- Counsel individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
Housing Specialist
Nan McKay
60 East Van Buren Street, Chicago
03.2021 - 07.2022
- Explained rental and housing regulations to clients and helped each discover best options for housing assistance programs.
- Reviewed documentation and input data into computer system to complete eligibility process,
- Conducted detailed file reviews to ensure compliance regulations were met
- Maintained database of housing resources, landlords and management companies.
- Assisted applicants in filling out housing applications and verifying assets.
- Educated potential participants on available services and processes to engage in program.
Personal Assistant
State Of Illinois
Chicago, IL
09.2013 - 09.2018
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
Education
Bachelor of Arts - Child Advocacy
Northeastern Illinois University
Chicago, IL05-2026
Associate of Applied Science - Criminal Justice
Northwestern College
Bedford Park, IL06-2010
High School Diploma -
Westinghouse High School
Chicago, IL06-2000
Skills
- Referrals and Networking
- Client Screening
- Social Work Processes
- Community Outreach Programs
- Living Skills Assistance
- Efficient and Detail-Oriented
- Child development
- Parenting education
- Family services
- Service coordination
- Progress monitoring
- Crisis intervention
- Home visiting
- Family assessment
- Service planning
- Family reunification
- Client advocacy
- Client needs assessments
- Case management
Business References
GERMAINE FLETCHER Email- bringerofunity@gmail.com
Timeline
TPSN Family Development Specialist
Ucan
03.2023 - Current
Housing Specialist
Nan McKay
03.2021 - 07.2022
Social Work Intern - Youth Division
My Sisters' Keeper Community Outreach Organization
03.2014 - Current
Personal Assistant
State Of Illinois
09.2013 - 09.2018
Bachelor of Arts - Child Advocacy
Northeastern Illinois University
Associate of Applied Science - Criminal Justice
Northwestern College
High School Diploma -
Westinghouse High School