Accomplished Certified Medical Assistant with a proven track record at Roper Saint Francis Healthcare, enhancing clinic efficiency and patient care through expert management of medical records and compassionate patient interactions. Skilled in HIPAA Compliance and Customer Service, consistently delivering high-quality care and operational improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Roper Saint Francis Healthcare
11.2021 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Administrator
Allied Universal Security Services
08.2017 - 11.2022
Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Maintained personnel records and updated internal databases to support document management.
Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Coordinated company events and meetings to foster teamwork and boost employee morale.
Managed scheduling for executive staff to ensure optimal time management and productivity.
Security Supervisor
Charleston Southern University Buccaneers
10.2017 - 11.2021
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Prepared and submitted reports to keep management informed of security activities and developments.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Supervised team of four security personnel during shift.
Detention Officer
Dorchester County Sheriff's Office
11.2019 - 03.2020
Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Responded promptly to emergency situations and provided medical aid.
Processed inmates by taking photographs and fingerprints.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Supervised and controlled behavior of 35 inmates.
Education
No Degree - Medical Assisting
Southeastern College
South Carolina
08.2021
High School Diploma -
Summerville High School
05.2016
Skills
HIPAA Compliance
Medical Terminology
Electronic Health Records
Patient Assessments
Records Management
Customer Service
Advocacy
Responding to emergency calls
Grief support
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to the care of others
Supervised team of six staff members.
Certification
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Report Writing
Criminology
Timeline
Certified Medical Assistant
Roper Saint Francis Healthcare
11.2021 - Current
Detention Officer
Dorchester County Sheriff's Office
11.2019 - 03.2020
Security Supervisor
Charleston Southern University Buccaneers
10.2017 - 11.2021
Administrator
Allied Universal Security Services
08.2017 - 11.2022
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Report Writing
Criminology
No Degree - Medical Assisting
Southeastern College
High School Diploma -
Summerville High School
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