Summary
Overview
Work History
Education
Skills
Awards
Accomplishments
Timeline
Generic

Keshawn Mackey

Houston,Tx

Summary

A dynamic leader and problem-solver, I've honed my skills in organization and creativity at FedEx:Ground, overseeing operations and driving efficiency improvements. My experience includes leading diverse teams, enhancing operational workflows, and achieving significant efficiency gains. Skilled in both leadership and teamwork, I excel in fast-paced environments, consistently delivering results beyond expectations.

Overview

9
9
years of professional experience

Work History

Seasonal QA admin

01.2021 - Current
  • Stocked shelves with incoming inventory items.
  • Maintained accurate records of all transactions in database system.
  • Reported any discrepancies or issues related to the packaging process immediately to supervisors.
  • Verified accuracy of contents against order forms before sealing packages.
  • Weighed items on scales to determine correct shipping charges prior to shipment.

Operation Supervisor

01.2021 - Current
  • -ensuring efficient package sortation and compliance of administrative processes through the management of Package Handlers and administrative employee
  • -Coordinated trailers in yard to make sure it goes to the correct door and destination
  • - Come up with ideas such as staffing plans and others to make sure the sort is running successfully
  • Make sure that package handler are working safe
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Coordinated with multiple departments to ensure timely completion of projects.

YMS

FedEx:Ground
Cypress, TX
10.2017 - Current
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Coordinated trailer for different destinations in FedEx region.
  • Coordinated trailers with linehaul when it comes to dispatch.

Package Handler

01.2017 - 01.2021
  • Physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc

Front in supervisor

Sams Club
01.2016 - 01.2017
  • -Handle day to day operation such was as scheduling and making sure customers are taking care of
  • - Handle cash flow for our registered
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Education

01.2021

High school Diploma -

George Bush High school
01.2017

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork

Awards

  • Package Handler of the Month
  • Ops Manager of the Month
  • BravoZullo

Accomplishments

  • 2 Ops manager of the month
  • 2 Bravo zulo award

Timeline

Seasonal QA admin

01.2021 - Current

Operation Supervisor

01.2021 - Current

YMS

FedEx:Ground
10.2017 - Current

Package Handler

01.2017 - 01.2021

Front in supervisor

Sams Club
01.2016 - 01.2017

High school Diploma -

George Bush High school

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Keshawn Mackey