Ke'Shelle Greene
Lab Technician
Prairieville,LA
Summary
Structured Lab Technician offering 5 -year background collecting, processing and analyzing various specimens. Familiar with basic medical terminology, laboratory protocols and procedures and processing and testing techniques. Expertise in urinalysis and blood typing. Quality-focused professional recognized for performing all laboratory tests and procedures with attention to detail, optimum quality and expedience.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Patient Access Representative 1
Our Lady Of The Lake Physicians Group
Gonzales, LA
02.2021 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Office Assistant
Total Safety
Gonzales, LA
01.2020 - 04.2020
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
Rural Carrier Associate
United States Postal Service, USPS
Gonzales, LA
08.2019 - 01.2020
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Maintained records on customers with mail forwarding and change of address requests.
- Sorted mail according to order of address appearance for easy access in field.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Directly interacted with customers to deliver mail, packages and ordered goods.
Seasonal PSE Clerk
United States Postal Service, USPS
Baton Rouge, LA
12.2017 - 01.2018
- Used automated mail processing equipment to sort and collate mail.
- Weighed letters and packages and calculated costs based on classification, weight and destination.
- Sorted mail according to size, shape, and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
City Carrier Assistant
United States Postal Service, USPS
Thibodaux, LA
04.2016 - 11.2017
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Operated vehicles and equipment to transport packages and mail pieces.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Nursing Assistant - Labor & Delivery
Woman's Hospital
Baton Rouge, LA
09.2014 - 09.2015
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Office Assistant
Home Care, PCA
Napoleonville, LA
10.2012 - 10.2014
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Completed clerical tasks such as filing, copying and distributing mail.
Education
High School Diploma -
Assumption High School
Napoleonville, LA 08.2009 - 05.2013
Associate of Science - Biology
River Parishes Community College
Sorrento, LA 05.2021 - 05.2021
Diploma - General Studies
River Parishes Community College
Sorrento, LA 05.2021 - 05.2021
Skills
Insurance Verification
Medical terminology
EMR
Appointment Scheduling
Patient-focused care
Medical office administration
Office administration
Specimen handling
Documentation and reporting
Clinical chemistry
Hazardous waste disposal
Basic Math
Active Listening
Organization and Time Management
Planning and Coordination
Dependable and Responsible
Certification
Certified Mortgage Field Inspector
Timeline
Certified Mortgage Field Inspector
01-2022
Associate of Science - Biology
River Parishes Community College
05.2021 - 05.2021
Diploma - General Studies
River Parishes Community College
05.2021 - 05.2021
Patient Access Representative 1
Our Lady Of The Lake Physicians Group
02.2021 - Current
Office Assistant
Total Safety
01.2020 - 04.2020
Rural Carrier Associate
United States Postal Service, USPS
08.2019 - 01.2020
Seasonal PSE Clerk
United States Postal Service, USPS
12.2017 - 01.2018
City Carrier Assistant
United States Postal Service, USPS
04.2016 - 11.2017
Nursing Assistant - Labor & Delivery
Woman's Hospital
09.2014 - 09.2015
Office Assistant
Home Care, PCA
10.2012 - 10.2014
High School Diploma -
Assumption High School
08.2009 - 05.2013