Keshia Mullen
Columbia,TN
Summary
ExperienceEducationSoftwareSkills
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
14
14
years of professional experience
Work History
Caregiver
Morning Pointe Senior Living
Spring Hill, Tennessee
01.2024 - Current
- Assisted clients with maintaining good personal hygiene.
- Followed safe lifting and transferring techniques to transport residents.
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Manager
MAPCO Mart
Franklin, Tennessee
06.2020 - 11.2024
- Assigned work and monitored performance of project personnel.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recruited and hired qualified candidates to fill open positions.
- Conducted performance reviews for team members.
Picker
Amazon
Nashville, Tennessee
10.2017 - 06.2020
- Used handheld scanners to key in data for packages.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Collaborated with team members in order picking processes ensuring efficient workflow.
- Compared merchandise invoices to items actually received.
General Manager
Dunkin' Donuts
Franklin, Tennessee
10.2010 - 06.2020
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Trained employees on duties, policies and procedures.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, interviewed and hired qualified staff for open positions.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Glencliff High
Nashville, Tennessee05-2010
Skills
- Software
- Compassionate client care
- Documentation
- Compassion and empathy
- Patient care and companionship
- Special needs care
- Daily living activities assistance
- Alzheimer's care
- Verbal and written communication
- Client documentation
- Time management
- Direct patient care
- Performance management
- Workforce management
- Staff training and development
- Conflict resolution
- Sales management
- Loading and unloading
- Shipping and receiving
- Shipment unpacking
- Labeling and sorting
- Material handling
- Order fulfillment
- Cross-docking
- Basic mathematics
- Picking and packing
- Microsoft outlook
- Supply ordering
- Order picking and processing
Timeline
Caregiver
Morning Pointe Senior Living
01.2024 - Current
Manager
MAPCO Mart
06.2020 - 11.2024
Picker
Amazon
10.2017 - 06.2020
General Manager
Dunkin' Donuts
10.2010 - 06.2020
High School Diploma -
Glencliff High