Summary
Overview
Work History
Education
Skills
Timeline
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Keshita Upadhyay

San Jose,CA

Summary

Creative and data-driven candidate with extensive knowledge of marketing strategies and media research. Passionate about driving brand awareness and product performance. Skilled at tracking marketing trends and interpreting results to develop innovative new procedures.

Overview

2
2
years of professional experience

Work History

Junior Marketing Coordinator

Nestor College Consulting
06.2023 - Current
  • Boosted brand awareness with target customer demographics with social, print, and email campaigns.
  • Developed and executed marketing plans for and presented at multiple recruiting events to increase brand awareness.
  • Managing digital and website content to make it SE optimized.
  • Composed daily posts for social media and helped build corporate presence on NextDoor, Facebook, and Instagram.
  • Devised content strategy to effectively engage target audiences.

DCAIM Thought Leadership: Sales & Marketing Intern

Intel Corporation
06.2023 - 09.2023
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Utilized Microsoft Excel to capture and process data.
  • Measured and reported on results of marketing initiatives.
  • Created graphic representations of data and translated complex research into easily readable content for stakeholders.
  • Identified appropriate marketing channels and target demographics for campaigns.
  • Wrote engaging and successful marketing, advertising, and website copy.

Customer Service Representative

Staples,Inc
07.2022 - 09.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Lead Tutor - Online Learning

Kumon North America
06.2021 - 05.2022
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated 10+ students per class towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Maintained tutoring records to adjust instruction and update parents on student progress.

Education

Bachelor of Arts - Business Administration - Marketing

University of Washington
Seattle, WA
06.2026

High School Diploma -

Monta Vista High School
Cupertino, CA
06.2022

Skills

  • Digital Marketing & Advertising
  • Market Research & Analytics
  • Sales and Marketing Presentations
  • Copywriting
  • Design Mock-Ups
  • Trend Analysis
  • Microsoft Office Google Suite
  • Adaptability

Timeline

Junior Marketing Coordinator

Nestor College Consulting
06.2023 - Current

DCAIM Thought Leadership: Sales & Marketing Intern

Intel Corporation
06.2023 - 09.2023

Customer Service Representative

Staples,Inc
07.2022 - 09.2022

Lead Tutor - Online Learning

Kumon North America
06.2021 - 05.2022

Bachelor of Arts - Business Administration - Marketing

University of Washington

High School Diploma -

Monta Vista High School

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Keshita Upadhyay