Keshona Brimage
Plainsboro,NJ
Summary
I am a highly-motivated employee with a great desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Im also adept at working effectively unsupervised and quickly mastering new skills. I'm a hard worker with exceptional customer service skills. Great at multitasking, and devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Bistro Server
Marriott International, Inc.
East Windsor, NJ
11.2022 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained a clean dining area by wiping tables and chairs, sweeping floors and emptying trash bins.
- Resolved customer complaints in a friendly manner while ensuring their satisfaction.
- Provided exceptional service to high volume of daily customers.
Education
Some College (No Degree) - Microsoft Office Suite And Quick Books
Central Career School
South Plainfield, NJSkills
- POS system operation
- Dining area maintenance
- Food handling
- Upselling
- Hospitality service expertise
- Conflict and complaint resolution
- Multitasking Abilities
- Hospitality best practices
- Effective communication
Timeline
Bistro Server
Marriott International, Inc.
11.2022 - Current
Some College (No Degree) - Microsoft Office Suite And Quick Books
Central Career School
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