Keshunna Robinson
Jackson,Ms
Summary
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
St.dominic's Catholic Church
Jackson, MS
01.2025 - Current
- Provided compassionate care to residents, ensuring comfort and dignity throughout daily activities.
- Assisted nursing staff with patient assessments, maintaining accurate records of vital signs and health status.
- Collaborated with interdisciplinary teams to develop personalized care plans for each resident.
- Trained and mentored new staff members on best practices in patient care and safety protocols.
Certified Nursing Assistant
Manhattan Nursing And Rehabilitation Center
Jackson, Ms
07.2024 - Current
- Supporting the licensed practical and registered nurses with electric charting, vital signs, and reporting of a resident's change in condition or behavior.
- Patient Care: Providing basic care for patients such as bathing, dressing, feeding, and toileting.
- Cleaning patients’ room and changing bed linens as needed.
- Communicating patients’ concerns and questions to the nurses.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Pack/Stow Associate
Amazon
Canton, MS
06.2023 - 07.2024
- Identify materials for proper disposition such as OK to use, Hold, Rejected, etc.
- Assisted customers with locating items and providing product knowledge.
- Inspected incoming shipments to ensure accuracy of order.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Performed daily cycle counts and audits to maintain accurate inventory records.
Customer Service Representative
Horne LLP
Ridgeland, MS
06.2021 - 06.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Certified Nursing Assistant
Pleasant Hills Community Living Center
Jackson, Mississippi
06.2020 - 01.2021
- Performs all duties of a hospital tech, which include but are not limited to the collection and recording of vital signs, activities of daily living, turning patients, linen changes
- Cleans and assembles equipment
- Appropriately charges for supplies/equipment and reports equipment in need of repair to nurse manager
- Performs venipuncture, blood glucose testing, and point of care testing in accordance with established procedures
- Performs computerized EKGs according to policy and procedure and provides copies for the patient's chart and the heart station
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Support Representative
Alorica
Jackson, Ms
11.2017 - 07.2020
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfills customer requests by clarifying desired information; completing transactions; forwarding requests
- Report outages and give proper timeframe on restoration of services
- Paying customers bills & assisting paying bill by the mobile app.
Crew Member
Wendy's
Jackson, Mississippi
09.2014 - 08.2016
- Ensures all food orders are assembled correctly within stated time goals
- Stocks, portions, and serves beverages
- Operates cash register according to cash operations policies
- Takes orders from customers, personally and from intercom system, interfaces with customers and provides quality service.
Education
High School Diploma -
Jim Hill High School
Jackson, Ms05.2016
Skills
- Leadership
- Compassionate
- Communication
- Patient Care
- Patient care
- HIPAA compliance
Certification
Certified Nurse Aid
Skills
- Stock organization
Timeline
Certified Nursing Assistant
St.dominic's Catholic Church
01.2025 - Current
Certified Nursing Assistant
Manhattan Nursing And Rehabilitation Center
07.2024 - Current
Pack/Stow Associate
Amazon
06.2023 - 07.2024
Customer Service Representative
Horne LLP
06.2021 - 06.2023
Certified Nursing Assistant
Pleasant Hills Community Living Center
06.2020 - 01.2021
Support Representative
Alorica
11.2017 - 07.2020
Crew Member
Wendy's
09.2014 - 08.2016
High School Diploma -
Jim Hill High School