Kesler Charles
Summary
Skilled and detail-oriented Computer Science student seeking to fulfill a role as a Network Technician. Proficient in system configuration, troubleshooting, and data analysis to improve computer performance. Experienced in utilizing PuTTY, Java, Ruby, and Python to connect to remote machines through sending and receiving data.
Overview
7
7
years of professional experience
Work History
Gate Attendant / Inspection
Georgia Department of Agriculture
09.2021 - 01.2024
- Verify credentials and permits of vendors, buyers, and visitors to ensure authorized access to the market area.
- Keep a watchful eye on the vehicles and people entering and exiting the market area to identify any suspicious or unauthorized activities.
- Collect parking fees or any other applicable charges from vehicles and visitors entering the market premises.
- Ensure the quality, safety, and proper handling of agricultural products by inspecting freshness, food safety, and compliance with regulations.
- Monitor vendor practices, weights, and measures, while maintaining financial transaction records and providing guidance to uphold market integrity and consumer trust.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
Assistant Manager
Edible Arrangements
04.2021 - 09.2021
- Provide excellent customer service and address inquiries or concerns promptly.
- Oversee store operations, inventory, and staff to ensure quality arrangements and a clean, organized store.
- Implement sales strategies, manage budgets, and analyze performance to achieve business goals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Delivery Driver
Edible Arrangements
09.2020 - 04.2021
- Safely and promptly deliver Edible Arrangements to customers' locations.
- Plan efficient delivery routes and provide friendly customer service during deliveries.
- Maintain the delivery vehicle, follow safety guidelines, and communicate effectively with the store staff.
Sales Associate
AMERICAN EAGLE OUTFITTERS
07.2017 - 01.2020
- Demonstrated engaging customer service skills and a solid work ethic as Sales Assistant for busy retail store
- Greeted customers and helped in product selection by giving personal testimonies and recommendations on items, check-out customers in a timely fashion to keep lines down and assisted with merchandising.
- Willingly stepped up to work overtime to ensure adequate staffing during sales events.
- Trained, and mentored new hires, to be exemplary members of the team.
Education
No Degree - Computer Science
Gordon State College
Barnesville, GA05.2024
Skills
- Computer Skills: Ruby, Python, Java, LAN, Linux, Network Firewalls, Microsoft Word, Microsoft Powerpoint, Microsoft Excel
- Management: Staff Management, Payroll, Inventory Management, Team Leadership, Shift Scheduling, Training and mentoring
- Security: Security awareness, Emergency response readiness
- Strong Work Ethic
- Customer service
- Problem-Solving
- Communication skills
- Delivery driver experience
- Cultural Sensitivity
Assessments
- Customer focus & orientation, Proficient, 09/2023, Responding to customer situations with sensitivity
- Customer service, Proficient, 08/2020, Identifying and resolving common customer issues
- Sales skills, Proficient, 09/2023, Influencing and negotiating with customers
Timeline
Gate Attendant / Inspection
Georgia Department of Agriculture
09.2021 - 01.2024
Assistant Manager
Edible Arrangements
04.2021 - 09.2021
Delivery Driver
Edible Arrangements
09.2020 - 04.2021
Sales Associate
AMERICAN EAGLE OUTFITTERS
07.2017 - 01.2020
No Degree - Computer Science
Gordon State College
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