Kesna Chambers
Pontiac,MI
Summary
Dynamic General Manager with a proven track record at CEC Entertainment Company, excelling in financial management and team leadership. Expert in cost control and inventory management, driving sales growth while fostering a high-quality guest experience. Committed to coaching teams to achieve operational excellence and maximize profitability.
Overview
17
17
years of professional experience
Work History
General Manager
CEC Entertainment Company
Troy, MI
12.2011 - Current
- Make daily decisions that involve time management, upholding product quality, cleanliness, and all other company standards
- Build sales and maximize profits by effectively interviewing, developing, and communicating company and guest expectations to the entire team
- Coach, teach and motivate team to maintain high-quality guest service and safety
- Understand cost control procedures, financial accounting, inventory levels, and labor management
- Monitor shift profitability Monthly Budget and weekly P&L
Mentor
Big Brother Big Sister
Flint, MI
05.2011 - Current
- Mentor little brother
Intern
Livingston County Habitat for Humanity
Brighton, MI
04.2017 - 06.2017
- 125 hrs. Completed
Intern
Carman Ainsworth Middle School
Flint, MI
04.2014 - 06.2014
- Assisted Guidance and Counseling Office
- Compiled new student registration
- 125 hrs. completed
Restaurant Manager
Cedar Point
Sandusky, OH
06.2008 - 09.2012
- Hired, supervised, trained and coached
- Performed day to day operations of a full service restaurant
- Handled cost control procedures, inventory levels, and labor management
- Monitored shift profitability
Mental Health First Aid Training
Genesee County Health System
Flint, MI
06.2017
Education
Bachelor’s Degree - Human Service
Baker College Flint
Flint06.2018
Associate of Science - Liberal Arts
Wayne County Community College
Detroit, MI06.2007
Skills
- Financial management
- Cost control
- Inventory management
- Sales strategy
- Team leadership
- Customer service
Volunteer Experience
- Mental Health First Aid Training, Genesee County Health System, Flint, MI, 06/17
- Intake Specialist, Love Inc., Flint, MI, 03/14, 04/14, Processed new client documents
- Mentor, Big Brother Big Sister, Flint, MI, 05/11, Present, Mentor little brother
Timeline
Mental Health First Aid Training
Genesee County Health System
06.2017
Intern
Livingston County Habitat for Humanity
04.2017 - 06.2017
Intern
Carman Ainsworth Middle School
04.2014 - 06.2014
General Manager
CEC Entertainment Company
12.2011 - Current
Mentor
Big Brother Big Sister
05.2011 - Current
Restaurant Manager
Cedar Point
06.2008 - 09.2012
Bachelor’s Degree - Human Service
Baker College Flint
Associate of Science - Liberal Arts
Wayne County Community College