Kessiah Williams
Hannibal,MO
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Walmart honed my money handling and problem-solving skills. Through roles at Cassano's Pizza and Beloved Health & Rehabilitation Center, I excelled in sanitation practices and teamwork, significantly contributing to workplace efficiency and a positive environment without compromising quality.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Beloved Health & Rehabilitation Center
05.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Pizza Maker
Cassano's Pizza
09.2023 - 05.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
Front End Cashier
Walmart
04.2022 - 11.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Approached every question or concern with calm and level-headed approach.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
Education
High School Diploma -
Hannibal Sr. High School
Hannibal, MO05.2024
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Relationship Building
- Sanitation Practices
- Multitasking
- Organizational Skills
- Task Prioritization
- Money Handling
- Teamwork and Collaboration
- Active Listening
- Customer Assistance
- Patience and Empathy
- Time management skills
- Customer Relations
- Professionalism and Courtesy
- Retail Operations
Phlebotomy, Medical Terminology, Medical Skills
I took all 3 of these courses during my High School Education. In Medical skills I learned data entry for patients, and how to use PPE. Also learned how to take vitals. In Medical terminology I learned medical terms. In Phlebotomy I learned how to draw blood on different patients. All these classes together has taught me great communication skills.
Timeline
Dietary Aide
Beloved Health & Rehabilitation Center
05.2024 - Current
Pizza Maker
Cassano's Pizza
09.2023 - 05.2024
Front End Cashier
Walmart
04.2022 - 11.2023
High School Diploma -
Hannibal Sr. High School
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