Ketan Patel
Vicoria,TX
Summary
Dynamic hotel owner and Having 25 years Experience at Hospitality Industry excelling in revenue management and guest relations. Proven track record of enhancing brand visibility and increasing occupancy rates through strategic marketing. Skilled in team building and staff development, ensuring exceptional service delivery and high guest satisfaction.
Overview
7
7
years of professional experience
Work History
Hotel Owner
Navarro Hospitality LLC
10.2019 - Current
- Over 25 years of Experience working in Hospitality Industry
- Directed daily hotel operations to ensure exceptional guest experiences.
- Developed and implemented strategic marketing initiatives to enhance brand visibility.
- Managed budgeting and forecasting processes to optimize financial performance.
- Oversaw staff recruitment, training, and development for efficient service delivery.
- Enhanced guest satisfaction through the development of personalized services and attention to detail.
- Oversaw financial management of the hotel, including budget planning, expense tracking, and revenue analysis.
- Increased hotel occupancy rates by implementing targeted marketing strategies and collaborating with local businesses.
- Ensured compliance with industry regulations by staying updated on relevant laws and implementing required changes promptly.
- Ensured smooth transitions during renovations by coordinating closely between contractors, designers and internal teams.
- Monitored online reviews to identify areas for improvement and respond to guest feedback in a timely manner.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Hotel Owner
Cuero Hospitality LLC
Cuero, Texas
04.2019 - Current
- Managed budgeting processes, maintaining cost control while maximizing revenue streams.
- Developed and implemented marketing strategies to increase occupancy rates.
- Established vendor relationships to enhance supply chain efficiency and reduce costs.
- Enhanced guest satisfaction through the development of personalized services and attention to detail.
Skills
- Effective leadership
- Team building and motivation
- Hospitality industry
- Staff training and development
- Revenue management
- Guest relations
- Marketing and promotions
- Customer service
- Teamwork and leadership
- Multitasking
Timeline
Hotel Owner
Navarro Hospitality LLC
10.2019 - Current
Hotel Owner
Cuero Hospitality LLC
04.2019 - Current