Ketline Germain
Summary
Skilled Translator and Interpreter with a proven track record at Perdue Farms, adept in written translation from Haitian Creole to English and fluent bilingualism. Demonstrates exceptional cultural awareness and effective communication techniques. Enhanced patient experience at Greenwood Pediatrics through meticulous insurance verification and appointment scheduling. Continuously improves professional knowledge, embodying a continuous learning mindset.
Overview
2
2
years of professional experience
Work History
Translator and Interpreter
Perdue Farms
Washington, IN
10.2024 - Current
- Translated documents from Haitian Creole to English.
- Provided verbal summaries of non-English documents for immediate use.
- Assisted foreign language-speaking clients with inquiries.
- Attended training programs to improve professional knowledge and interpretation skills.
Receptionist
Greenwood Pediatrics
Greenwood, IN
01.2023 - 10.2024
- Coordinated patient scheduling, check-in, check-out.
- Checked patient insurance.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
Ambrose Bay High
Delray Beach06-2016
Skills
- Written translation
- Fluent bilingualism
- Effective communication techniques
- Cultural awareness
- Continuous learning mindset
- Telephone etiquette
- Appointment scheduling
- Patient registration
- Insurance verification
- Reminder calls
- Data entry
- Time management
- Verbal and written communication
Languages
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Timeline
Translator and Interpreter
Perdue Farms
10.2024 - Current
Receptionist
Greenwood Pediatrics
01.2023 - 10.2024
High School Diploma -
Ambrose Bay High