Ketlyn Lysius

Greeted and assisted customers in a friendly and efficient manner.
Process transactions at the cash register, handle cash, and credit card payments.

followed all food safety and handling protocols
Maintain clean and organized store shelves, fuel stations, and general store areas.
Assist customers with any inquiries and provide information on products and services.
managed food preparation

• Greeted guest with professionalism while accurately recorded multiple orders in timely fashion ensuring customer satisfaction
• Adhered to standard procedures for safe food preparation, assembly, and presentation
• Maintained sanitary conditions according to health laws, sterilized dishes, kitchen utensils, equipment and facility

• Maintained excellent customer service in a fast-paced environment while attending to multiple parties
• Trained and mentored 6 new employees concerning job duties, customer service, policy and procedures, and order instructions
• Shift Leader: Consistently exceeded expected sales, while handling extensive transactions and cash handling with zero discrepancies

• Tracked time spent on task each day in order to improve productivity and saved company 20% in costs
• Loaded and unloaded packages, scanned average of 200 parcels 99% accuracy rating
• Conducted quality inspections, ensure prompt delivery of parcel to owners; returned damaged and defective items ensuring sanitation and order

• Assisted in ordering accurate amounts of food product, while tracking sales and waste
• Maintained, filled, and rotated product and assembled displays in a presentable manner
• Monitored temperatures of all storage units to ensure safety of food products