Kettenise Francois
Orlando,FL
Summary
To seek a full-time position as a Certified Medical Assistant where I can utilize my exceptional administrative, medical and relations skills to excel and advance forward with new and creative opportunities.
Reliable healthcare professional offers experience in taking care of patients,changing dressing on wound to prevent infection,answering calls from patient before and after surgery to assist patient, taking vitals,performing sterilization of instruments for autoclave ,collecting and processing lab specimens, and updating patient records. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Committed to providing outstanding patient care and support to ensure patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CERTIFIED CLINICAL MEDICAL ASSISTANT
AdventHealth Plastic and Reconstructive Surgery
Orlando, FL
10.2023 - Current
- Prepared equipment for surgery and sterilized instruments after use.
- Assisted in pre and post-operative care of general surgery patients.
- Evaluated patient status following surgery and procedure through physical assessment techniques.
- Assessed patient's condition prior to surgery and monitored vital signs throughout procedure.
- Observed sterile technique when handling instruments during surgery.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Provided assistance to medical staff in performing minor surgical procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Organized patient charts before each day's clinic sessions began.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Cleaned and maintained medical equipment following procedures and standards.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
CASHIER
Universal Studio
Orlando, Florida
09.2016 - 02.2024
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated cash register and accurately processed payments, returns, and exchanges
- Provided excellent customer service by greeting customers and offering assistance.
MEDICAL ASSISTANT EXTERN
Advent Health General Surgery
Orlando, Florida
07.2023 - 08.2023
- Cleaned and sterilized exam rooms, medical equipment and common areas to reduce germ spread
- Utilized electronic health record system to enter patient information into the database accurately
- Prepared laboratory specimens for testing according to established protocols and procedures
- Ensured compliance with HIPAA regulations by protecting the confidentiality of patient data
- Updated patient profile for each visit, highlighting important information for doctor review
- Escorted patients to exam rooms, preparing for doctor examinations
- Adhered to all safety protocols while handling hazardous materials
- Maintained a clean and organized work area to ensure safety of patients and staff
- Assisted in preparing exam rooms for patient visits by stocking supplies and ensuring equipment was functioning properly
- Maintained accurate documentation of patient visits in both paper charts and electronic systems
- Assisted doctors and nurses with patient care, including taking vital signs, administering injections, and drawing blood
- Demonstrated excellent customer service skills when interacting with patients, families and healthcare professionals.
Education
DIPLOMA IN MEDICAL ASSISTANT (ABHES ACCREDITED) -
Cambridge College of Healthcare and Technology
AltamonteSkills
- Pulse Oximetry
- Exam Room Preparation
- Height And Weight Measurement
- Patient Escorting
- Recording Vital Signs
- Explaining Procedures To Patients
- Proper Waste Disposal
- Updating Medication Histories
- Cleaning And Sanitation Protocols
- Room Restocking
- Specimen Preparation
- Centrifuge Operation
- Sterilize Instruments
- Cleaning And Sanitizing
- CPR/First Aid
- MS Word/MSExcel
- Bilingual
- Examination Preparation
- Medical History Recording
- Appointment Setting
- Vital Sign Monitoring
- Patient Scheduling
- Office Equipment Maintenance
- HIPAA Compliance
- Patient Assessment
- Specimen Collection
- Medical Equipment Operation
Certification
- OSHA
- Blood borne Pathogens
- HIPPAA
- HIV/AIDS
- Alzheimer's
- Domestic Violence
- Certified Medical Assistant
Coursework
- Phlebotomy
- Pharmacology
- EKG
Personal Information
Title: Medical Assistant
Languages
- French, Intermediate
- Haitian Creol, Fluent
Extracurricular Activities
Mass Casualties Events At AdventHealth
Languages
French
Full Professional
Haitian Creol
Native/ Bilingual
Timeline
CERTIFIED CLINICAL MEDICAL ASSISTANT
AdventHealth Plastic and Reconstructive Surgery
10.2023 - Current
MEDICAL ASSISTANT EXTERN
Advent Health General Surgery
07.2023 - 08.2023
CASHIER
Universal Studio
09.2016 - 02.2024
DIPLOMA IN MEDICAL ASSISTANT (ABHES ACCREDITED) -
Cambridge College of Healthcare and Technology