Kettrele Cooper
Columbia,SC
Summary
Dynamic General Manager with a proven track record at Hibbett Sports, excelling in operations management and team leadership. Spearheaded initiatives that boosted sales and enhanced employee satisfaction. Skilled in training and coaching, fostering a culture of continuous improvement and strong vendor relationships. Committed to achieving organizational goals through effective problem resolution.
Overview
15
15
years of professional experience
Work History
General Manager
Hibbett Sports
Columbia, SC
06.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General Manager
Mens Wearhouse
Charlotte, NC
02.2020 - 06.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Sales Representative Manager
Coca Cola Bottling Co Consolidated
Charlotte, NC
01.2019 - 06.2020
- Regularly monitored team''s progress against established KPIs, providing feedback for continuous improvement in performance levels.
- Retained key accounts through proactive relationship management and addressing customer concerns promptly.
- Established productive partnerships with distributors, extending reach into previously untapped markets.
- Expanded market reach with the successful introduction of new product lines tailored to customer needs and preferences.
- Streamlined communication channels within the team for enhanced collaboration and information sharing among members.
- Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
Sales Consultant
JTs Dodgeland
Columbia, SC
01.2016 - 12.2018
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Sales Manager
Reunited Auto Sales
Columbia, SC
03.2010 - 12.2017
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Education
Associate Of General Studies - General Studies
Blythewood High School
Blythewood, SC01.2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Training and coaching
- Team leadership
- Staff management
- Staff training/development
- Inventory control
- Staff supervision
- Goal setting
- Administrative skills
- Staff motivation
- Labor cost controls
- Customer retention
- Performance improvement
- Vendor relationships
- Employee development
Accomplishments
Able to make a store profitable and taking off of Target Shrink, which is when a store is losing profit because of lose of product I was to correct the store in less than 1 year.
Timeline
General Manager
Hibbett Sports
06.2022 - Current
General Manager
Mens Wearhouse
02.2020 - 06.2022
Sales Representative Manager
Coca Cola Bottling Co Consolidated
01.2019 - 06.2020
Sales Consultant
JTs Dodgeland
01.2016 - 12.2018
Sales Manager
Reunited Auto Sales
03.2010 - 12.2017
Associate Of General Studies - General Studies
Blythewood High School