Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
Work Availability
Work Preference
Quote
Software
Websites
Languages
Generic
Keturah Tate

Keturah Tate

Staff Development Specialist/Trainer
Chicago,Illinois

Summary

Seeking a challenging administrative position that will allow me to utilize my classroom, problem solving and analytical skills. My 23+ years as support staff liaison has afforded me opportunities to assume roles such as Client Care Associate, Customer Service Representative, Elementary School Teacher, Human Services Caseworker as well as Staff Development Special/Trainer. As trainer, I played a key role in disseminating vital information and assisting State of Illinois employees master skills needed to perform their daily jobs. As a Caseworker, I utilized my administrative skills to complete daily tasks and service the local community. Similarly, my previous teaching and social work experience heightened my attention to details and deadlines as well as afforded me the ability to work in various fast-paced environments comfortably and confidently. As a former Customer Sales & Service Representative/Manager Trainee I learned to master many of the valuable skills mentioned above. Lastly, my undergraduate concentration in psychology makes me an ideal candidate for this position as it enables me to communicate effectively with all levels of management, colleagues, and clientele; a true win/win situation. I'm a compassionate, creative and effective Facilitator with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies. A driven Staff Development Specialist with over years of experience acting as bridge between clients/students and service providers. . A supportive and calming presence in light of often stressful and complex circumstances.

Overview

1
1
Certification

Work History

Human Services Caseworker

State of IL-DHS/Medical Field Operations
  • Responsible for providing clients with special needs as well as seniors with Long-Term Care (LTC) medical assistance (in terms of payment) associated with nursing home (NH), supportive living facilities (SLF) and shelter care services in addition to assisting AABP clients who reside in "assisted living facilities" with SNAP benefits.

Human Services Caseworker

State of IL-DHS/FCRC
  • Responsible for providing clients with options regarding medical assistance as well as advising and educating clients on other benefits such as SNAP/LINK (food stamps), temporary TANF cash, AABP (Aid to the Aged, Blind, or Disabled) cash or medical assistance in addition to educational assistance, employment or job readiness skills via state funded training programs.

Flight Attendant

Shuttle America-RAH
  • Responsible for providing constant attention to guests, providing them with a safe and comfortable onboard airline experience by maintaining a friendly attitude as well as a professional appearance and demeanor.

Middle School Math Teacher

CICS – Basil Campus
  • Responsible for facilitating whole group and small group math instruction to middle school scholars for six (6) consecutive classes daily in safe academic environment.

6th Grade Teacher

CICS – Lloyd Bond Campus
  • Responsible for providing whole group as well as individualized instruction to middle school adolescents in various subjects daily.

Substitute Teacher (K-5)

Academy for Scholarly Minds
  • Responsible for providing individualized attention to children (K-5) as well as whole group instruction.

3rd Grade Student Teacher

Sherwood Elementary School
  • Responsible for assisting with various functions to ensure a safe and functional learning environment.

2nd Grade Instructional Assistant/Co-Teacher

LEARN Charter School -Excel Campus
  • Responsible for assisting classroom teacher with various lessons to ensure a challenging yet safe and functional academic primary school environment.

1:1 Paraprofessional/Teacher’s Assistant

Easter Seals Metropolitan
  • Responsible for assisting autistic students and students with other "special needs" with fundamental academic skills as well as basic "life" skills within a therapeutic day school setting.

Tutor (K-8)

Volunteer
  • Responsible for the coaching and development of school age children (K-7 and special needs).

Design Consultant/Sales Associate/Buyer

Sherwin-Williams
  • Responsible for providing design ideas regarding paint colors and arrangements as well as demonstrations.

Customer Sales & Service Representative/Trainer/Manager Trainee

ATT/SBC-Ameritech
  • Responsible for providing external/internal Q&A support, corrected system defaults via troubleshooting within a call center.

Directory Assistance Operator

Illinois Bell
  • Responsible for providing customers with directory information within an inbound call center.

Staff Development Specialist

State of IL-DHS/Region 1 South
- Current
  • Responsible for providing staff with training on all aspects of DHS (Department of Human Services) policy from material created by BTD (Bureau of Training and Development) as well as caseworker best practices and act as daily support to all staff including, administrators, managers, caseworkers, and clerical daily.

Education

M.S.E. - Elementary Education

Quincy University
Quincy, IL
01.2012

B.A. - Psychology

Chicago State University
Chicago, IL
01.2007

A.A. - Business Communications

Triton College
River Grove, IL
01.1991

Skills

  • PowerPoint
  • Microsoft Word
  • Microsoft Office
  • Access
  • Outlook
  • Excel
  • I’m outgoing, energetic, and self-motivated. I’m very detailed oriented and work well independently or in a group setting.
  • Critical Thinking
  • Lesson Planning
  • Motivating students
  • Classroom Management

Accomplishments

  • National Deans Scholar (1991)
  • Presidential Scholar (2007)
  • ICTS Basic Skills (2007)
  • Paraprofessional Licensure (2007)
  • Volunteer Tutor (2006/07)
  • CRP Certified (2007)
  • Special Ed Endorsement (2012)
  • TCI Certified (2008)
  • Secondary Math Endorsement (2012)
  • CTS Content 110 Test (2009)
  • Middle School Endorsement (2012)
  • Type 23, Provisional Alternative Elementary Certification, K-9 (2010/2011 – 2011/2012)
  • Type 03, Traditional/Master Elementary Education Certification, K-9
  • Type 39, Substitute Certification, K-12 (2012/2013 – 2015/2016)

References

Available upon request

Certification

K-9 Type 39 Certification

K-13 Substitute Certification

Type 03, Traditional/Master Elementary Ed Certification

Type 23, Provisional Alternative Elementary Certification

CPR Certification

TCI Certification


Paraprofessional Licensure

Special Ed Endorsement

Secondary Math Endorsement

Middle School Endorsement

Special Ed Endorsement


Timeline

Human Services Caseworker

State of IL-DHS/Medical Field Operations

Human Services Caseworker

State of IL-DHS/FCRC

Flight Attendant

Shuttle America-RAH

Middle School Math Teacher

CICS – Basil Campus

6th Grade Teacher

CICS – Lloyd Bond Campus

Substitute Teacher (K-5)

Academy for Scholarly Minds

3rd Grade Student Teacher

Sherwood Elementary School

2nd Grade Instructional Assistant/Co-Teacher

LEARN Charter School -Excel Campus

1:1 Paraprofessional/Teacher’s Assistant

Easter Seals Metropolitan

Tutor (K-8)

Volunteer

Design Consultant/Sales Associate/Buyer

Sherwin-Williams

Customer Sales & Service Representative/Trainer/Manager Trainee

ATT/SBC-Ameritech

Directory Assistance Operator

Illinois Bell

Staff Development Specialist

State of IL-DHS/Region 1 South
- Current

M.S.E. - Elementary Education

Quincy University

B.A. - Psychology

Chicago State University

A.A. - Business Communications

Triton College

K-9 Type 39 Certification

K-13 Substitute Certification

Type 03, Traditional/Master Elementary Ed Certification

Type 23, Provisional Alternative Elementary Certification

CPR Certification

TCI Certification


Paraprofessional Licensure

Special Ed Endorsement

Secondary Math Endorsement

Middle School Endorsement

Special Ed Endorsement


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Quote

"Nothing will work unless you do."
Maya Angelou

Software

PowerPoint, Microsoft Word, Microsoft Office, Access, Outlook, and Excel

Languages

English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Keturah TateStaff Development Specialist/Trainer