Keva Edmund
Washington
Summary
Detail-oriented Security Officer experienced in monitoring access points and conducting thorough risk assessments. Adept at collaborating with law enforcement and responding to emergencies, ensuring a safe environment for all.
Proactive Security Officer known for strong incident response and effective communication. Committed to maintaining safety through vigilant surveillance and customer service excellence, contributing to a secure and welcoming environment.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Security Officer
FCS Security
Ashburn
10.2025 - Current
- Monitored access points to ensure safety and security of premises.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergency situations as they arose.
- Collaborated with law enforcement during investigations and incidents.
- Assisted in maintaining detailed logs of daily activities and incidents.
- Provided excellent customer service to visitors while ensuring compliance with regulations.
- Reported suspicious activities to management for further investigation and action.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Security Officer
Allied Universal Security Services
Ashburn
01.2022 - 07.2025
- Monitored access points to ensure safety and security of premises.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and emergency situations as they arose.
- Assisted in maintaining detailed logs of daily activities and incidents.
- Collaborated with law enforcement during investigations and incidents.
- Enforced company policies to maintain a safe environment for all individuals.
- Provided excellent customer service to visitors while ensuring compliance with regulations.
- Reported suspicious activities to management for further investigation and action.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Cashier
Wawa
Ashburn
01.2019 - 06.2022
- Operated cash registers and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of the checkout area.
Customer Service Representative
Target
Leesburg
10.2011 - 09.2017
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints with empathy and effective communication.
- Processed transactions accurately using retail point-of-sale systems.
- Collaborated with team members to enhance customer service standards.
- Trained new staff on customer service protocols and company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
GED
Brooklyn, NYSome College (No Degree) - Data Analysis
Northern Virginia Community College
Annandale, VASkills
- Access control
- Incident response
- Surveillance monitoring
- Risk assessment
- Security operations
- Customer service
- Policy enforcement
- Team collaboration
- Conflict resolution
- Attention to detail
- Effective communication
- Problem solving
- Time management
Certification
- DCJS LICENSED CPR CERTIFICATION
References
References available upon request.
Timeline
Security Officer
FCS Security
10.2025 - Current
Security Officer
Allied Universal Security Services
01.2022 - 07.2025
Cashier
Wawa
01.2019 - 06.2022
Customer Service Representative
Target
10.2011 - 09.2017
GED
Some College (No Degree) - Data Analysis
Northern Virginia Community College