Offering solid foundation in teamwork and collaboration, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply problem-solving skills to assist in daily operations. Ready to use and develop communication and organizational skills in all roles.
Overview
4
4
years of professional experience
Work History
Merchandise Execution Team Associate
Home Depot
04.2023 - 12.2024
Contributed to team success by completing jobs quickly and accurately.
Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
Assisted customers in selecting merchandise best suited to their needs.
Monitored and verified merchandise for proper prices and labels.
Trained new team members by relaying information on company procedures and safety requirements.
Worked in different stations to provide optimal coverage and meet production goals.
Assisted with inventory counts and stocking of merchandise.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Created appealing displays for routine arrangements and special promotions.
Box Office Manager
Eastern Connecticut State University Theater Dept.
01.2021 - 12.2024
Analyzed current and past event sales to assist in determining future marketing strategies.
Analyzed sales data to identify trends and optimize ticket pricing for maximum revenue generation.
Led a team of box office employees by providing clear expectations, feedback, and support for professional growth.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Media Tech Intern
Mothers of Victim's Equality Inc.
05.2024 - 08.2024
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
Evaluated existing company logos for potential redesigns to enhance brand identity and recognition.
Managed and coordinated post-production video editing, motion graphics design, compositing, and quality assurance reviewing.
Front End Associate
Target
05.2021 - 08.2022
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Processed refunds and exchanges in accordance with company policy.
Counted money in drawers at the beginning and end of each shift.
Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
Pushed and stocked product in multiple departments and consistently met time targets.
Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.
Education
Bachelor of Science - Communication
Eastern Connecticut State University
Willimantic, CT
12-2024
Skills
Critical thinking
Customer service
Problem-solving
Teamwork and collaboration
Attention to detail
Video editing
Leadership
Creativity
Timeline
Media Tech Intern
Mothers of Victim's Equality Inc.
05.2024 - 08.2024
Merchandise Execution Team Associate
Home Depot
04.2023 - 12.2024
Front End Associate
Target
05.2021 - 08.2022
Box Office Manager
Eastern Connecticut State University Theater Dept.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC