Summary
Overview
Work History
Education
Skills
Timeline
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Kevana Simpson

Windsor

Summary

Offering solid foundation in teamwork and collaboration, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply problem-solving skills to assist in daily operations. Ready to use and develop communication and organizational skills in all roles.

Overview

4
4
years of professional experience

Work History

Merchandise Execution Team Associate

Home Depot
04.2023 - 12.2024
  • Contributed to team success by completing jobs quickly and accurately.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Assisted customers in selecting merchandise best suited to their needs.
  • Monitored and verified merchandise for proper prices and labels.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked in different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Created appealing displays for routine arrangements and special promotions.

Box Office Manager

Eastern Connecticut State University Theater Dept.
01.2021 - 12.2024
  • Analyzed current and past event sales to assist in determining future marketing strategies.
  • Analyzed sales data to identify trends and optimize ticket pricing for maximum revenue generation.
  • Led a team of box office employees by providing clear expectations, feedback, and support for professional growth.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Media Tech Intern

Mothers of Victim's Equality Inc.
05.2024 - 08.2024
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
  • Evaluated existing company logos for potential redesigns to enhance brand identity and recognition.
  • Managed and coordinated post-production video editing, motion graphics design, compositing, and quality assurance reviewing.

Front End Associate

Target
05.2021 - 08.2022
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Processed refunds and exchanges in accordance with company policy.
  • Counted money in drawers at the beginning and end of each shift.
  • Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.

Education

Bachelor of Science - Communication

Eastern Connecticut State University
Willimantic, CT
12-2024

Skills

  • Critical thinking
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Video editing
  • Leadership
  • Creativity

Timeline

Media Tech Intern

Mothers of Victim's Equality Inc.
05.2024 - 08.2024

Merchandise Execution Team Associate

Home Depot
04.2023 - 12.2024

Front End Associate

Target
05.2021 - 08.2022

Box Office Manager

Eastern Connecticut State University Theater Dept.
01.2021 - 12.2024

Bachelor of Science - Communication

Eastern Connecticut State University
Kevana Simpson