Kevanishia Hall
Houston,USA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bus Driver
Metropolitan Transportation Authority
Houston, TX
03.2022 - 11.2025
- Executed planned bus route operations to ensure timely transportation services.
- Executed scheduled stops for passenger pick-up and drop-off operations.
- Administered fare collection and provided accurate information regarding bus routes.
- Communicated with dispatcher using two-way radio during routes. Provided updates to dispatcher regarding traffic patterns and reported emergencies or accidents.
- Adhered to all traffic regulations to ensure safety and compliance.
- Directed passengers through emergency procedures to ensure safety and compliance.
- Facilitated support for disabled passengers to enhance travel experiences.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Safety Attendant/Forman
On Point Industrial Services
Houston, TX
03.2018 - 03.2022
- Directed development of job responsibilities and assigned tasks to team members.
- Designed and implemented individualized schedules for each worker to enhance productivity.
- Ensured accuracy of work orders prior to distribution to maintain operational efficiency.
- Executed comprehensive cleaning and hazardous material removal from work sites before job initiation.
- Conducted briefings for crew members to ensure effective execution of daily tasks.
- Managed availability and maintenance of machinery and tools to ensure efficient crew operations.
- Executed inspections to ensure crew performance meets established standards.
- Managed daily procedures to ensure adherence to quality standards.
- Facilitated compilation and submission of regular job progress reports to improve project oversight.
- Oversaw on-site incident and emergency management with a proactive strategy.
- Fostered and maintained positive working relationships to drive team collaboration.
- Managed periodic maintenance and secure storage of equipment and tools.
Security Lead
G4S Secure Solutions
Houston, TX
02.2016 - 02.2018
- Monitored and documented activities and incidents at assigned client site to ensure security and safety of client property and personnel.
- Conducted regular patrols to identify irregularities and assess functionality of protection devices and fire control equipment.
- Enforced regulations and directives to maintain order for personnel, visitors, and premises.
- Oversaw client site access management through a structured admittance process.
- Monitored assigned areas on foot and in vehicle. Identified unsafe conditions, hazards, and security violations. Reported blocked entrances, mechanical issues, and unauthorized individuals.
- Secured evidence and preserved incident scenes during accidents, emergencies, or security investigations.
- Assisted in responding to fire incidents, medical emergencies, bomb threats, flooding, water discharge, elevator emergencies, hazardous materials situations, inclement weather, and other emergencies.
- Compiled and maintained logs and reports to ensure accurate record-keeping.
- Documented and communicated variations in specific duties and tasks for clarity.
Driver Associate
Amazon DSP
Houston, TX
06.2015 - 11.2016
- Ensured safe operation and navigation of delivery vehicle at all times.
- Utilized handheld device to streamline routing and delivery information processes.
- Executed navigation of diverse routes within delivery area to optimize efficiency.
- Adapted to diverse weather conditions to ensure uninterrupted operations.
- Executed loading and unloading of packages for timely delivery.
- Executed lifting operations for packages weighing up to 50 lbs.
- Navigated van entry and exit, and ascended and descended stairs throughout shift.
Rural Carrier Associate
United States Postal Service
Houston, TX
04.2014 - 10.2015
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork
- Bundle mail in preparation for delivery or transportation to relay boxes
- Obtain written authorization to perform activities
- Collect deposits, payments or fees
- Sort mail for delivery, arranging it in delivery sequence
- Deliver mail to residences and business establishments along specified routes by walking or driving
- Return to the post office with mail collected from homes, businesses, and public mailboxes
- Route mail to correct destinations
- Turn in money and receipts collected along mail routes
- Sign out registered mail before leaving the post office
- Record address changes and redirect mail for those addresses
- Hold mail for customers who are away from delivery locations
- Return incorrectly addressed mail to senders
Security Officer
ISSC Security
Houston, TX
04.2013 - 04.2014
- Monitor and authorize entrance and departure of visitors, and other persons to guard against theft and maintain security of premises
- Monitor access or flow of people to prevent problems
- Prevent unauthorized individuals from entering Community
- Patrol to prevent and detect signs of intrusion and ensure security of gates and maintain safety
- Answer telephone calls to take messages, answer questions, and provide information during business hours
- Write reports of daily activities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Security Officer
Securitas Security Services USA, Inc
Houston, TX
10.2011 - 02.2013
- Protect company’s property and staff by maintaining a safe and secure environment
- Observe for signs of crime or disorder and investigate disturbances
- Take accurate notes of unusual occurrences
- Report in detail any suspicious incidents
- Patrol randomly or regularly of building and perimeter
- Monitor and control access at building entrances
- Watch video cameras and operate detecting/emergency equipment
Cashier/Customer Service
Wal-Mart
Tyler, TX
09.2011 - 12.2011
- Processed cash transactions efficiently and accurately to ensure customer satisfaction.
- Executed scanning of goods and processed customer payments efficiently.
- Processed receipts, issued refunds, and managed ticket changes efficiently. Helped customers resolve issues related to transactions and service requests.
- Assisted customers in redeeming stamps and coupons for rewards. Helped maintain accurate records of redeemed items. Supported promotional activities by distributing coupons effectively.
- Facilitated sales referrals, cross-selling products and introducing new offerings to clients.
- Assisted customers in resolving complaints by providing guidance and relevant information. Helped customers navigate available resources to address their concerns. Supported customer satisfaction through effective communication and problem-solving skills.
- Welcomed customers upon entry and exit to enhance overall experience.
- Oversaw maintenance of clean and organized checkout areas.
- Maintained accurate records of transaction activities.
- Assisted in packaging items using bags, boxes, or wraps. Supported team members in organizing and preparing packages for shipment. Contributed to maintaining a clean and efficient workspace.
- Facilitated customer interactions to enhance satisfaction levels.
Education
High School Diploma -
Contemporary Learning Center
Houston, TXSkills
- 10 key typing
- Phone etiquette
- Time management
- Productivity software
- Delivery driving
- Climbing
- Driver communication tools
- Organizational skills
- Mobile devices
- Outdoor work
- Office experience
- Microsoft Outlook
- Microsoft Word
- Financial management
- GPS
- Retail management
- Front desk
- Maintaining an organized workspace
- Computer operation
- Team leadership
- Computer skills
- Microsoft Excel
- Typing
Certification
- Twic Card
Timeline
Bus Driver
Metropolitan Transportation Authority
03.2022 - 11.2025
Safety Attendant/Forman
On Point Industrial Services
03.2018 - 03.2022
Security Lead
G4S Secure Solutions
02.2016 - 02.2018
Driver Associate
Amazon DSP
06.2015 - 11.2016
Rural Carrier Associate
United States Postal Service
04.2014 - 10.2015
Security Officer
ISSC Security
04.2013 - 04.2014
Security Officer
Securitas Security Services USA, Inc
10.2011 - 02.2013
Cashier/Customer Service
Wal-Mart
09.2011 - 12.2011
High School Diploma -
Contemporary Learning Center